Robert Miller
Lake Worth,Florida
Summary
Detail-oriented Systems Engineer with a focus on cloud technologies, virtualization, and system automation. Driven to gain more experience and skill refinement in all things technology-related!
Overview
11
11
years of professional experience
Work History
Consultant
Self/Latest Solutions
Lake Worth, FL
04.2023 - Current
- Deploy, manage, and customize Ivanti ISM implementations to match business requirements and workflows.
- Implement 3rd-party API's (i.e., Rapid7, Wrike, ServiceNow) into Ivanti ISM for cross-platform synchronization of data (tickets/incidents, comments, attachments, etc.).
- Configuration and troubleshooting of Ivanti Neurons environments
Systems Engineer II
Palm Beach State College
Lake Worth, FL
11.2020 - 04.2023
- Designed and deployed IaaS solutions using both Azure Virtual Machines and (Azure) VMware Solutions
- Delegation of Workloads: Developed process procedures for Service Desk and through System Frontier+PowerShell, was able to delegate many tasks and useful tools, all without providing elevated rights to Service Desk users themselves.
- Identity Management: Managed ADFS SSO policies, access, and certificates for over 140 relying-party trusts and over 60,000 active users.
- Azure Global Admin: Designed and implemented IaaS virtual machines, Azure ADFS/MFA (hybrid with on-prem ADFS), Key Vault, Front Door, DNS, DevOps, Purview (SQL and backend configuration), Load Balancer and Traffic Manager, storage accounts, user account provisioning, mailbox provisioning, and licensing scripts, policies, delegation, and settings.
- Used PowerShell to automate various organizational requirements for Azure-related college staff account lifecycle (provisioning, mailbox, licensing).
- Managed Exchange Online for over 5,000 users to include provisioning scripts, mail flow, anti-spam/whitelisting, troubleshooting.
Systems Engineer
Health Care District Of Palm Beach County
West Palm Beach, FL
10.2019 - 10.2020
- Managed vulnerability reporting and remediation for hundreds of servers using Tenable.
- Deployed and managed multi-site SAN (NetApp) and VMware environments end-to-end.
- Managed and expanded Citrix VDI environment for more than 300 nurses and doctors across four sites.
- Supported system users, educating other administrators and engineers on troubleshooting and problem-solving procedures.
Network Analyst
Palm Beach State College
03.2015 - 10.2019
- Install, configure, test and maintain operating systems, application software and system management tools
- Deploy, update, and manage all VMware infrastructure over four sites and more than 200 production VM's
- Write and maintain custom PowerShell and PowerCLI scripts to more efficiently manage Windows Servers and VMware technologies
- Manage and monitor all server systems for highest level of availability using PRTG and WhatsApp Gold.
- Implemented, and managed current iSCSI SAN storage, including major migrations from retired FC SAN systems with no production environment downtime.
- Manage, upgrade, and scale-out many Microsoft Server roles such as AD, ADFS, DNS, DHCP, Certificates, GPO's, RDS, and DFS
Education
Associate of Science - Network Administration
Palm Beach State College
Lake Worth, FL08.2016
Skills
- Azure VM and on-prem VMware Virtualization (design, implement, upgrade, monitor, and troubleshoot)
- Azure global admin experience using many different Azure technologies
- Scripting: PowerShell/PowerCLI
- Operating systems (deploy, manage, and troubleshoot): Server 2008 R2 - 2022, Debian Linux, ESXi v55-75
- Server vulnerability scanning, remediation, and reporting
- Microsoft Roles (AD, ADFS, DNS, DHCP, Certs, DFS, GPO, Clustering)
- Microsoft System Center (implement and manage)
- Citrix VDI environments (manage)
- Checkpoint Firewall (manage server access and security policy)
- Monitoring (ADAudit, PRTG, WhatsUp Gold - implement and manage)
Timeline
Consultant
Self/Latest Solutions
04.2023 - Current
Systems Engineer II
Palm Beach State College
11.2020 - 04.2023
Systems Engineer
Health Care District Of Palm Beach County
10.2019 - 10.2020
Network Analyst
Palm Beach State College
03.2015 - 10.2019
Associate of Science - Network Administration
Palm Beach State College