Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Robert Millican

Austin,TX

Summary

Dynamic sales leader with a proven track record at First Cloud Mortgage, excelling in business development and customer service. Adept at fostering teamwork and collaboration, I have successfully implemented strategies that enhanced client satisfaction and increased revenue. My strong communication skills and problem-solving abilities drive exceptional results in high-performance environments.


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

RMLO

CMG Financial
05.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed relationships with market partners to grow business

RMLO

Willow Bend Mortgage
06.2018 - 05.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Develop and grow personal production
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Built and managed sales/ operations team

Sales Manager- Texas/ RMLO

Alterra Mortgage
08.2017 - 05.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Developed training and sales strategies for sales team.

Senior Vice President of Sales

First Cloud Mortgage
02.2016 - 06.2016
  • Facilitated seamless communication between departments by creating standardized processes and protocols for information sharing.
  • Cultivated a high-performance sales culture by developing talent and providing ongoing coaching and mentorship.
  • Strengthened brand reputation by delivering exceptional service quality standards across all client touchpoints.
  • Managed budget allocations efficiently while maximizing profitability through cost control measures.

Education

Associate of Applied Science - Business

Angelina College
Lufkin, TX
05-1993

Skills

  • Teamwork and collaboration
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Excellent communication
  • Business Development

Interests

  • Participate in Golf and Basketball, as recreational activities to maintain physical fitness
  • Travel
  • Finance

Timeline

RMLO

CMG Financial
05.2021 - Current

RMLO

Willow Bend Mortgage
06.2018 - 05.2021

Sales Manager- Texas/ RMLO

Alterra Mortgage
08.2017 - 05.2018

Senior Vice President of Sales

First Cloud Mortgage
02.2016 - 06.2016

Associate of Applied Science - Business

Angelina College

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