Robert Molina
Huntington Beach,CA
Summary
Customer-focused retail associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience initiatives while driving strong sales.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Walt Disney Parks and Resorts
Anaheim, CA
09.2023 - Current
- Operate point-of-sale systems accurately to process payments from customers.
- Stocked shelves with merchandise according to company standards.
- Provide excellent guest service and guest engagement.
Retail Sales Associate
JCPenney
Westminster
06.2012 - 08.2023
- Operated point-of-sale systems accurately to process payments from customers.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Completed transactions in an efficient manner while providing excellent customer service.
- Processed returned merchandise according to company policies.
Live-In Caregiver
In Home Supportive Services
Huntington, CA
06.2010 - 05.2023
- Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
- Transported clients to social events or other places they wish to visit.
- Provided daily assistance with personal care such as bathing, dressing and grooming.
Education
Bachelor of Arts - Liberal Studies: Visual And Performing Arts
California State University - Long Beach
Long Beach, CA05-2024
Associate of Arts - Social And Behavioral Science
Golden West College
Huntington Beach, CA05-2020
Associate of Arts - Elementary Education
Golden West College
Huntington Beach, CA05-2020
Associate of Arts - Peace Studies
Golden West College
Huntington Beach, CA05-2020
Associate of Arts - Liberal Arts: Arts And Humanities
Golden West College
Huntington Beach, CA05-2020
Skills
- Money Handling
- Customer Service
- Customer Assistance
- Returns and exchanges
- Positive and professional
- Teamwork
- Relationship Building
- POS system operations
Certification
- CPR Certified
Languages
Spanish
Professional
Timeline
Retail Sales Associate
Walt Disney Parks and Resorts
09.2023 - Current
Retail Sales Associate
JCPenney
06.2012 - 08.2023
Live-In Caregiver
In Home Supportive Services
06.2010 - 05.2023
Bachelor of Arts - Liberal Studies: Visual And Performing Arts
California State University - Long Beach
Associate of Arts - Social And Behavioral Science
Golden West College
Associate of Arts - Elementary Education
Golden West College
Associate of Arts - Peace Studies
Golden West College
Associate of Arts - Liberal Arts: Arts And Humanities
Golden West College
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