Robert Moller
Omaha,NE
Summary
Committed Drop and Count Supervisor professional adept at handling currency exchanges and notifying security department to escort winning patrons and maintain security standards. Well-versed in dispatching repair technicians immediately to fix out-of-order machines.
Overview
7
7
years of professional experience
Work History
Protective Security Officer
VTSGI
12.2024 - Current
- Demonstrated excellent conflict resolution skills when dealing with disputes or confrontations among staff members or visitors.
- Ensured proper functioning of all security equipment by performing routine maintenance checks regularly.
- Provided exceptional customer service to employees and guests, addressing concerns promptly and professionally.
- Enhanced facility security by conducting thorough access control checks and monitoring CCTV systems.
- Reduced security risks through regular patrol rounds and swift response to incidents.
Security Officer
CHI Health Lasting Hope Recovery Center
02.2023 - 12.2024
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Drop and Count Supervisor
Prairie Flower Casino
10.2021 - 02.2023
- Trained, supervised and evaluated workers.
- Performed paperwork required for monetary transactions.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Contacted security department to discuss potential or confirmed illegal activities and cheating.
- Responded to patron questions about functions of slot machines and explained how to use devices.
- Performed minor repairs or made adjustments to slot machines, resolving machine tilts and coin jams.
- Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
Security Officer
Prairie Flower Casino
08.2021 - 10.2021
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
General Manager
Dunkin Donuts & Baskin Robbins
09.2019 - 07.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
74D Chemical Operations Specialist
US Army
07.2018 - 07.2019
- Conducted nuclear, biological and chemical reconnaissance.
- Planned and implemented group safety training.
- Scheduled and performed equipment maintenance.
- Authored and submitted weekly reports.
- Stored, retrieved, mixed and monitored chemicals used in production process.
- Followed all waste handling guidelines to minimize waste generation.
- Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.
- Safely used various machinery and equipment, including forklifts during chemical drumming operations.
- Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Benson Magnet High School
Omaha, NE05.2018
Skills
- Verbal and Written Communication
- Employee Motivation
- Mathematical Calculation and Reasoning
- Budget Control
- Team Leadership
- Training Management
- Sales Tracking
- Cost Reduction
- Recruitment and Hiring
- Staff Scheduling
- Goal Setting
- Flexible and Adaptable
- Organization and Time Management
- Self-Motivated
Timeline
Protective Security Officer
VTSGI
12.2024 - Current
Security Officer
CHI Health Lasting Hope Recovery Center
02.2023 - 12.2024
Drop and Count Supervisor
Prairie Flower Casino
10.2021 - 02.2023
Security Officer
Prairie Flower Casino
08.2021 - 10.2021
General Manager
Dunkin Donuts & Baskin Robbins
09.2019 - 07.2021
74D Chemical Operations Specialist
US Army
07.2018 - 07.2019
High School Diploma -
Benson Magnet High School
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