Robert Monkevicz
Paxton,MA
Summary
Branch Manager with over 11 years of experience in managing branch operations, prioritizing safety compliance, and training staff. Proven track record of improving financial performance and fostering strong customer relationships to drive business growth.
Overview
28
28
years of professional experience
Work History
Branch Manager
Sunbelt Rentals
Marlborough, Massachusetts
04.2015 - 08.2026
- Managed daily branch operations and ensured adherence to company policies.
- Managed inventory processes to ensure optimal stock levels for rental equipment., ensuring availability of rental equipment for customers.
- Oversaw safety compliance and maintained a safe working environment for employees and customers.
- Managed staff scheduling, hiring and training processes.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Supported outside sales force in servicing and obtaining new business.
Dispatcher
Sunbelt Rentals
Woburn, Massachusetts
02.2013 - 04.2015
Dispatcher
Sunbelt Rentals
Pinellas Park, Florida
10.2004 - 02.2013
- Coordinated equipment rentals to ensure timely dispatch and enhance customer satisfaction.
- Scheduled deliveries and pickups to optimize fleet utilization and resource allocation.
- Monitored equipment availability, adjusting logistics to meet customer demands.
- Provided timely updates to customers regarding order status and requests.
Inside/outside sales
Colony Tool
Plymouth, MA
01.1999 - 01.2002
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Learned about construction tools and both wood and concrete anchoring systems
Education
High School Diploma -
Plymouth North High School
Plymouth, MA06-1995
United States Naval Academy
Annapolis, MDColorado State University
Fort Collins, COSkills
- Branch operations
- Financial oversight
- Equipment management
- Safety compliance
- Staff training
- Customer relationship management
- Sales support
Timeline
Branch Manager
Sunbelt Rentals
04.2015 - 08.2026
Dispatcher
Sunbelt Rentals
02.2013 - 04.2015
Dispatcher
Sunbelt Rentals
10.2004 - 02.2013
Inside/outside sales
Colony Tool
01.1999 - 01.2002
High School Diploma -
Plymouth North High School
United States Naval Academy
Colorado State University