Summary
Overview
Work History
Education
Skills
References
Timeline
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Robert Monnin

Washington Court House

Summary

Dynamic APC Manager with over five years at Bidfta, excelling in customer service and team building. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in conflict resolution and regulatory compliance, leading teams to achieve high productivity while ensuring a safe and positive work environment. Certified Forklift Operator with strong adaptability.

Overview

5
5
years of professional experience

Work History

APC Manager

Fti buyer LLC Bidfta
Washington Court House
02.2023 - 10.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for team members.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with regulatory requirements and industry standards.
  • Directed recruitment, hiring, and training of new staff members.

APC Manager

2mcemployee Bidfta
Washington Court House
07.2019 - 02.2023
  • I started here at an entry level, worked through COVID, and leveled up quickly due to my work etiquette skills and performance. I also have some completed courses in business management.
  • Bidfta was sold during my employment, so I worked there for over five years, about four of which I managed the WCH site pickup location.
  • Forklift operations, shipping and receiving, material handling, and creating and posting items to build actions for posting.
  • Manage and train employees on procedures and daily functions.
  • Managed customer pickup location with a clean warehouse and smooth operations to create a positive customer experience and environment.

Education

Business Management

James A Rhodes State
Lima, OH
01-2011

High School Diploma -

Sidney High School
Sidney, OH
05-2004

Skills

  • Customer service
  • Team building
  • Employee training
  • Conflict resolution
  • Regulatory compliance
  • Performance management
  • Safety Meetings
  • Forklift Operator
  • Certified Welder GMAW
  • Adaptability and flexibility

References

References available upon request.

Timeline

APC Manager

Fti buyer LLC Bidfta
02.2023 - 10.2024

APC Manager

2mcemployee Bidfta
07.2019 - 02.2023

Business Management

James A Rhodes State

High School Diploma -

Sidney High School

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Robert Monnin