Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Montoya

Thornton,Co, Colorado

Summary

Purpose-driven Warehouse Manager with 10+ years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Warehouse Manager

American Furniture Warehouse
Thornton, CO
12.2015 - Current
  • Manage 200+ employees.
  • Create weekly schedules.
  • Ensure department managers have tools to perform job correctly.
  • Career Progression Committee Member
  • Provided training on proper use of equipment and safety protocols.
  • Managed daily operations including scheduling personnel and assigning tasks.
  • Inspected warehouse areas to identify potential hazards and unsafe conditions.
  • Established processes to improve efficiency of warehouse operations.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.

Assistant Delivery Manager

American Furniture Warehouse Co. Inc.
Firestone, CO
06.2015 - 12.2015
  • Create weekly schedules for delivery drivers.
  • Hired non CDL delivery drivers.
  • Kept track of drivers hours of service.
  • Made sure drivers followed all D.O.T. rules and regulations
  • Manage 30+ delivery drivers and helpers.
  • Use Dispatch Track to ensure drivers are staying inside of their delivery windows.
  • Monitored customer feedback throughout the product lifecycle to ensure satisfaction with delivered products or services.
  • Coached delivery teams to take accountability for delivery, risk and issue management.
  • Promoted to Assistant Warehouse Manager.

Delivery Returns Manager

American Furniture Warehouse Co. Inc.
Thornton, Co, CO
06.2014 - 06.2015
  • Managed a team responsible for processing customer returns efficiently and accurately.
  • Performed quality assurance audits on returned merchandise to ensure it meets company standards.
  • Monitored inventory levels of returned items to ensure accuracy of data.
  • Analyzed customer feedback and complaints to identify trends in returns.
  • Promoted to Assistant Delivery Manager

Lift Operator/Order Puller

American Furniture Warehouse Co. Inc.
Thornton, CO
02.2013 - 06.2014
  • Operated Crown stock picker.
  • Wore 5 point harness at all times.
  • Adhered to OSHA rules and regulations.
  • Made sure all pieces moved were scanned and put in the correct locations.
  • Performed pre-operational checks for lift, including brakes, cables and motors.
  • Trained new employees on operating procedures for lifts and safety protocols.

Closing Manager

Jacks Market
Monte Vista, CO
11.2010 - 09.2012
  • In charge of customer service cash register.
  • Counted cash drawers down and made sure they were 100% accurate.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Made sure all product was stocked and faced.
  • Moved to Denver.

Education

High School Diploma -

Monte Vista High School
May 2007

Completed Coursework towards Accounting -

Adams State College
Apr. 2008

Skills

  • Team Oriented
  • Scheduling expertise
  • Workplace Safety
  • OSHA training
  • FM Global Training
  • Conflict resolution
  • Billing and Invoicing
  • Hiring and Training
  • Performance Evaluations
  • Customer care
  • Team leadership
  • Warehouse Operations

Certification

  • CPR Certified
  • OSHA 132 Certified
  • Reasonable Suspicion Certified
  • Knowledgeable in Microsoft Office, Adobe DC, and Ipads
  • Class 2 Code 2 (Stock Picker)
  • Class 2 Code 3 (Reach truck)
  • Class 3 Code 8 (End Control RPJ)
  • Class 4 Code 3 (LP Forklift)
  • Wave Lift
  • Scissor Lift

Timeline

Assistant Warehouse Manager

American Furniture Warehouse
12.2015 - Current

Assistant Delivery Manager

American Furniture Warehouse Co. Inc.
06.2015 - 12.2015

Delivery Returns Manager

American Furniture Warehouse Co. Inc.
06.2014 - 06.2015

Lift Operator/Order Puller

American Furniture Warehouse Co. Inc.
02.2013 - 06.2014

Closing Manager

Jacks Market
11.2010 - 09.2012

High School Diploma -

Monte Vista High School

Completed Coursework towards Accounting -

Adams State College

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Robert Montoya