Robert Montoya
Albuquerque
Summary
Dynamic and versatile professional with a proven track record at Main Event, excelling in fast-paced environments with an emphasis on time management and customer service. Demonstrated ability to adapt and learn, achieving high customer satisfaction and repeat business. Skilled in maintaining strict sanitation standards and collaborating effectively with team members, showcasing reliability and attention to detail.
Overview
9
9
years of professional experience
Work History
Line Cook
Main Event
05.2016 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Main Event
05.2016 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Banquet Attendant
Main Event Entertainment
05.2016 - Current
- Cleaned and maintained dining area and condiment stations.
- Assisted customers with information regarding menu offerings and nutrition information.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Delivered food to guest tables with timeliness and efficiency.
- Processed sales transactions using POS system.
- Utilized problem-solving skills when faced with unexpected challenges during events, finding effective solutions while maintaining composure under pressure.
- Provided support to other team members, fostering a cooperative work environment.
- Addressed any guest concerns or special requests, resulting in positive feedback from clients.
- Developed strong relationships with clients through consistent professionalism and attention to detail during events.
- Promoted a positive and enjoyable event experience for guests, resulting in repeat business and increased client referrals.
- Demonstrated flexibility by fulfilling various roles as needed during events, such as server or bartender duties.
- Collaborated with catering staff to ensure timely delivery of food and beverages to guests.
- Contributed to successful events by efficiently setting up tables, chairs, linens, and place settings according to client specifications.
- Facilitated the smooth flow of events by managing guest traffic and coordinating with other departments as necessary.
- Managed the setup and teardown of banquet spaces for efficient event transitions.
- Maintained cleanliness and organization in all banquet areas, ensuring a professional atmosphere.
- Participated in pre-event meetings to discuss event details and coordinate tasks among team members.
- Supported event planners in executing successful functions by proactively addressing potential issues before they escalated.
- Achieved high levels of customer satisfaction by attending promptly to guest needs and offering assistance where needed throughout banquet functions.
- Adhered to safety regulations and company policies for a secure working experience.
Education
High School Diploma -
Albuquerque High School
Albuquerque, NM05-2015
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Reliable and trustworthy
Accomplishments
learning multiple jobs with supervisor experience
Languages
English
Full Professional
Timeline
Line Cook
Main Event
05.2016 - Current
Bartender
Main Event
05.2016 - Current
Banquet Attendant
Main Event Entertainment
05.2016 - Current
High School Diploma -
Albuquerque High School
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