Summary
Overview
Work History
Education
Skills
Security Clearance
Desired Occupation
Desired Salary
Desired Job Location
Drivers License
Job Skills
Tools And Technology
Typing Speed
Availability
Affiliations
motorcyclist charity runs
Timeline
Work Availability
Work Preference
Quote
Accomplishments
Software
Generic
ROBERT MOORE

ROBERT MOORE

CLEMENTS,MD

Summary

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Reliable professional with experience in lumber and building materials industry. Proficient in measuring, cutting and loading lumber to customer specifications using variety of tools and machines. Easily lifts heavy objects and works well in fast-paced environment. Reliable and upbeat sales speciaslist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Millwork Sales Specialist

Lowes Home Improvment
01.2021 - 02.2023
  • Maintained accurate count of warehouse materials by documenting incoming and outgoing deliveries
  • Prepared invoices, processed payments and set up plans for remaining account balances
  • Used in-store system to locate inventory and place special orders for customers
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber
  • Increased per-customer sales totals by recommending additional tools, supplies and lumber
  • Listened to customer needs and desires to identify and recommend optimal products
  • Prioritized helping customers over completing other routine tasks in store
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Developed strong rapport with customers and created positive impression of business
  • Managed efficient cash register operations
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Moved bulk customer orders with safe operation of forklifts
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Assisted customers with making optimal choices for construction, renovation and addition plans
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Assistant Store Manager

Genuine Parts Co
01.2019 - 01.2021
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Trained new employees on proper protocols and customer service standards
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
  • Rotated merchandise and displays to feature new products and promotions
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Reduced operational risks while organizing data to forecast performance trends
  • Analyzed customer feedback and implemented strategies to improve customer experience
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Processed payments for credit and debit cards and returned proper change for cash transactions
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Trained and guided team members to maintain high productivity and performance metrics
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
  • Created and maintained safe and secure work environments for employees
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests
  • Implemented business strategies, increasing revenue and effectively targeting new markets
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
  • Assisted in recruiting, hiring and training of team members
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations
  • Reported issues to higher management with great detail
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Money Center Associate

Walmart
03.2017 - 12.2018
  • Trained new employees on proper cash routines, procedures, and requirements
  • Prepared bank deposits and corporate cash shipments
  • Communicated guest and employee requests to management for issue resolution
  • Loaded customer credit cards and signed up new customers for card programs
  • Answered department phone calls
  • Developed and maintained professional working relationships with customers, coworkers and vendors to build trust and rapport
  • Sorted and counted coin and currency to make change for associates
  • Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs
  • Performed daily cash reconciliations to determine accuracy of financial reports
  • Investigated discrepancies of cash register and POS System totals to resolve errors
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention
  • Verified cash flow and electronic transactions from credit card system to balance registers
  • Utilized POS System to enter customer transactions and accurately record all sales
  • Researched and resolved account discrepancies
  • Investigated financial inconsistencies to solve discrepancies and reported to manager
  • Performed various money center services to customers
  • Implemented useful procedures to establish accuracy in cash handling, counting and reporting
  • Balanced safe, prepared tills, and prepared register bags for next sales date
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.

Night Operations Supervisor

Home Depot
03.2010 - 11.2016
  • Established operational objectives and work plans and delegated assignments to subordinate managers
  • Troubleshot equipment to reduce service calls and downtime
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Collaborated with other leaders and executives to direct workflow and support operations
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping
  • Conducted routine inspections to check quality and compliance with established specifications
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Led improvement initiatives to advance operational efficiencies and increase revenue
  • Created and implemented strategies for improving operational efficiency and accuracy
  • Evaluated employee performance and coached and trained to improve weak areas
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
  • Monitored daily and weekly key performance indicators to maintain on-track status
  • Kept accurate and detailed records of personnel progress and productivity
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve
  • Located and resolved problems with team production and performance to maintain consistent quality levels
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
  • Supervised ongoing daily production phases
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
  • Coordinated merchandising, promoted new products and increased brand awareness
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials
  • Cultivated professional working relationships with peers and supervisors
  • Managed staff hiring, training and supervision
  • Developed and implemented customer service policies to enhance satisfaction
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance
  • Oversaw loading and unloading of packages in warehouse
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely
  • Maintained compliance with company policies, objectives, and communication goals
  • Implemented policies and standard operating procedures for continuous improvement
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Increased customer satisfaction and grew business by maintaining close relationships with customers
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Achieved results by working with staff to meet established targets
  • Monitored workflow to improve employee time management and increase productivity.

Lawn Care Business Owner

Self-employeed
04.2002 - 03.2010
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
  • Cut trees and shrubs to shape and maintain landscape
  • Removed debris and waste from outdoor areas
  • Developed and implemented strategies for water conservation
  • Removed tree stumps, roots and debris for cohesive landscape appearance
  • Assisted with irrigation system maintenance and repair
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Applied fertilizers and pesticides to outdoor areas according to safety standards
  • Prepared soil for planting and sowing
  • Developed and maintained efficient irrigation system for outdoor areas
  • Installed stonework according to landscape design plan and client specifications
  • Coordinated with other landscaping professionals to improve outdoor areas
  • Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds
  • Worked with marketing teams to create print and online advertisements to bring in new customers
  • Prepared annual budgets with controls to prevent overages
  • Educated employees and members of public on plant biology and health
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Prepared bank deposits and handled business sales, returns and transaction reports
  • Designed programs for landscape maintenance, pest management, composting, and other related topics
  • Consulted with customers to assess needs and propose optimal solutions
  • Collaborated with gardeners to plan and design outdoor spaces
  • Kept all building areas and equipment functional and well-organized to promote business performance
  • Conducted audit inspections and independent checks to verify parts and materials
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance
  • Performed statistical analyses to gather data for operational and forecast team needs
  • Utilized lawn striping methods for healthy grass growing and appearance
  • Maintained gardening tools by replacing blades and fluids
  • Trained and motivated employees to perform daily business functions
  • Utilized power tools and landscaping machines to maintain outdoor areas
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Assessed damaged materials and notified maintenance personnel of needed repairs
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Performed equipment maintenance and repairs to keep tools functional for projects
  • Inspected gardens for pests, weeds and diseases.

Education

High School Equivalency Diploma -

maryland

High School Diploma -

Great Mills High School
Great Mills, MD

Skills

  • Design Consultation
  • Sales strategy development
  • Material sourcing
  • Project Estimation
  • Contract Preparation
  • Industry Networking
  • Millwork Expertise
  • Warehouse Safety
  • Invoice Preparation
  • Upselling
  • Product Merchandising
  • Special order management
  • Consultative Sales
  • Friendly and Helpful
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Customer Assistance
  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Team Cooperation
  • Team Leadership
  • Creative Thinking
  • Positive Customer Engagement
  • Decision-Making
  • Cash Handling
  • Goal-Driven
  • Relationship Building
  • Excellent Written and Verbal Communication
  • Flexible Hours
  • Organization
  • Inventory and Stocking3
  • Inventory and Stocking
  • Store Organization
  • Cash Register Operation
  • Store Opening and Closing
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Building Customer Loyalty
  • Product Knowledge
  • Basic Mathematics
  • Team Supervision
  • Documentation And Reporting
  • Payment Processing
  • Sales floor organization
  • Product and Service Sales
  • Ability to Lift 40 pounds
  • Inventory Management
  • Meeting Sales Goals
  • Computer Proficiency and Microsoft Office
  • Exceeding Customer Expectations
  • Sales and Promotions
  • Customer Needs Assessment
  • Merchandising and Display
  • Staff Support
  • Retail Merchandising
  • Merchandise Receiving and Handling
  • Register Opening and Closing
  • Order Management
  • POS Software
  • Cash Drawer Management
  • Item Ticketing and Pricing
  • Store Policies and Procedures
  • Speech Clarity
  • Brand Promotion
  • Merchandise Recommendations
  • Microsoft applications proficiency
  • Loss Prevention
  • Sales Records Management
  • Product Demonstrations
  • Information Analysis
  • Retail Metrics and Goals
  • Informed Product Selections
  • Security Practices
  • Purchase Packaging
  • Special Order Coordination
  • Dispute Mediation
  • Product Runs
  • Service Contracts
  • Merchandise Rentals
  • Gift Wrapping
  • Repair Cost Estimation
  • Product Knowledge Expertise
  • Staff Training and Development
  • Promotional planning
  • Goal Setting and Achievement
  • Loss prevention strategies
  • Cash handling proficiency
  • Store operations management
  • Budget Planning and Control
  • Staff Development
  • Business Development
  • Employee Scheduling
  • Customer Engagement
  • Store operations
  • Cash reconciliation
  • Project Management
  • Retail Operations
  • Orientation and training
  • Merchandise Display
  • Strategic selling
  • Marketing strategy
  • Promotions planning
  • Merchandising operations
  • Display building
  • Process and procedure development
  • Developing brand messaging
  • Distribution center management
  • Customer Relations
  • Sales Promotion
  • Staff training/development
  • Customer Service Management
  • Teamwork and Collaboration
  • Sales Tracking
  • Financial Management
  • Inventory Tracking and Management
  • Inventory Control
  • Financial Administration
  • KPI Tracking
  • Operations Management
  • Sales Strategies
  • Scheduling
  • Data Management
  • Management Team Building
  • Delegation
  • Cost Control
  • Customer Retention
  • Direct Sales
  • Hiring and Onboarding
  • Schedule Management
  • Delegating Work
  • Performance Evaluations
  • Sound Judgment
  • Database Maintenance
  • Performance Improvement
  • Employee Motivation
  • Goal Setting
  • Employee reviews
  • Finance and Accounting Oversight
  • Performance Evaluation and Monitoring
  • Resource Allocation
  • Administrative Management
  • Training Management
  • Effective leader
  • Marketing Strategies
  • Operations Oversight
  • Employee Relations
  • Revenue Generation
  • Business Leadership
  • Product Promotion
  • Revenue Growth
  • Sales Coaching
  • Supplier Monitoring
  • Quality Assurance
  • Price Structuring
  • Business Management
  • P&L Administration
  • Needs Assessment
  • Policy Development and Enforcement
  • Payroll Administration and Timekeeping
  • Desktops, Laptops, and Mobile Devices
  • Employee Development
  • Program Optimization
  • Contract Administration
  • Performance Improvements
  • Logistics
  • Assignment Delegation
  • Workload prioritization
  • Employee Evaluation
  • Goal-Oriented
  • Training and mentoring
  • Staff Management
  • Processes and procedures
  • Complex Problem-Solving
  • Staff Discipline
  • Strategic Planning
  • Policy Enforcement
  • Priority management
  • Schedule development
  • Waste Reduction
  • Process Improvement
  • Process Monitoring and Improvement
  • Data Analytics
  • Negotiation
  • Inventory Oversight
  • microsoft experience
  • Business Administration
  • Expectation setting
  • Contract Management
  • Industrial hygiene
  • legacy experience
  • Znet experience
  • Problem-Solving
  • Critical Thinking
  • Computer Skills
  • Active Listening
  • Team Collaboration and Leadership
  • Safety Procedures
  • Flexible Schedule
  • Coordinating Daily Operations
  • Work Planning and Prioritization
  • Worker Training
  • Safety Management
  • Equipment Operation
  • Assigning Work
  • Coaching and Mentoring
  • Conflict Resolution
  • Hiring and Training
  • Product Assembly
  • Continuous improvements
  • Quality Control
  • MS Office
  • Work Area Inspection
  • Staff Supervision
  • Continuous Improvement
  • Process improvement strategies
  • Performance monitoring
  • Materials Inspection
  • Equipment Maintenance
  • Production Management
  • Budgeting and forecasting
  • Production Planning
  • Equipment Troubleshooting
  • Performance reporting
  • Schedule Coordination
  • Shift Scheduling
  • Production Coordination
  • Inventory Assessment
  • Workflow Analysis
  • Multidisciplinary Collaboration
  • Logistics Management
  • Business Planning
  • Incidents management
  • Purchasing and procurement
  • Inventory Management Software
  • Production Error Correction
  • Work Order Analysis
  • Strategy Development
  • Supply Requisition
  • Contract Negotiation
  • P&L Management
  • Supply Chain Management
  • Solutions Development
  • Supply chain distribution
  • Schedule oversight
  • Regulatory Compliance
  • Cost reduction and containment
  • Management information systems
  • Production cycling
  • Quality Assurance Controls
  • Interpreting Job Specifications
  • New product introductions strategies
  • Budget Adherence
  • SAP expertise
  • Mergers and acquisitions knowledge
  • Banking regulations knowledge
  • Money Handling
  • Professionalism and Ethics
  • Continuous Learning Attitude
  • Cash handling expertise
  • Decision-Making Competence
  • Invoicing
  • Fraud Detection Skills
  • Transaction processing accuracy
  • Data Entry Efficiency
  • Complaint resolution
  • Compliance Awareness
  • Financial Transactions Management
  • Confidentiality and Discretion
  • Money transfers
  • Bill payment
  • Payroll
  • Tax Preparation
  • Mathematical Accuracy
  • Wire Transfers
  • Cross-selling Financial Products
  • Strong Numerical Skills
  • Sales and Marketing Techniques
  • Currency Exchange Proficiency
  • Credit card applications
  • Digital money transfers
  • Organizational abilities
  • Office Administration
  • Documentation skills
  • Office Management
  • Data entry proficiency
  • Paperwork coordination
  • Opening and closing procedures
  • Administrative Support
  • Register balancing
  • Mail handling
  • Records Management
  • Daily Reporting
  • Sales Support
  • Inventory Auditing
  • Bookkeeping
  • Technical Support
  • Transaction Management
  • Bookkeeping Support
  • Expense Reporting
  • Report Generation
  • Travel Coordination
  • Report creation
  • Bank Deposit Preparation
  • Deposit Preparation
  • Balance reconciliations
  • Cleaning and sanitizing
  • Team Collaboration
  • Cash handling and management
  • Cooperative Attitude
  • Order Taking
  • Microsoft Office
  • Cash Management
  • Cash Register Operations
  • Cash register systems
  • Customer Transactions
  • Analytical Thinking
  • Product restocking
  • Employee Training
  • Inventory Stocking
  • Work Task Prioritization
  • Issue Resolution
  • Refunds and exchanges
  • Policies and Procedures
  • Cash Drawer Balancing
  • Payment Collection
  • POS Systems
  • Merchandise Restocking
  • ID Verification

Security Clearance

No Clearance

Desired Occupation

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Desired Salary

26.00 dollars an hour

55000k to 65000k a yr all this depends in type of job it is

Desired Job Location

Maryland

Drivers License

Regular Drivers License

Job Skills

197 skill(s)

Tools And Technology

40 Technology 135 Tools

Typing Speed

20 + wpm

Availability

Mon, Tue, Wed, Thu, Fri, Day, Regular, FT, Yes, Yes, Yes

Affiliations

  • motorcycle club

motorcyclist charity runs

we do poker runs where ride in packs of 50 or more sometimes we do this for different charities some clubs have annual rides we also host cookouts as fund raisers 

Timeline

Millwork Sales Specialist

Lowes Home Improvment
01.2021 - 02.2023

Assistant Store Manager

Genuine Parts Co
01.2019 - 01.2021

Money Center Associate

Walmart
03.2017 - 12.2018

Night Operations Supervisor

Home Depot
03.2010 - 11.2016

Lawn Care Business Owner

Self-employeed
04.2002 - 03.2010

High School Equivalency Diploma -

maryland

High School Diploma -

Great Mills High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsCompany Culture

Quote

The cave you fear to enter contains the treasure you seek.
Joseph Campbell

Accomplishments

  • Supervised team of 21 staff members.
  • Documented and resolved inventory issues which led to more organized over head organization.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.

Software

Microsoft

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