Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Robert Moore

Sherwood,OR

Summary

Talented, adaptable with superior planning, team management and problem-solving strengths. Hardworking and multi-talented leader and decision-maker. Offering 5 years of progressive experience in hotel improvement and cleanliness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Maintenance Crew Member

Comfort Inn and Suites
04.2024 - Current
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Maintained an organized front desk area that contributed to smooth operations and professional appearance.
  • Collected room deposits, fees, and payments.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
  • Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
  • Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.

Chief Engineer

Hampton Inn By Hilton
12.2021 - Current
  • Established procedures for corrective and preventive maintenance.
  • Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
  • Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
  • Attended weekly department head meetings to share information and voice concerns.
  • Collaborated with other departments to facilitate successful project completion.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Analyzed and interpreted customer requirements to develop engineering solutions.

Cleaning Crew Member

Betterment Cleaning Solutions
03.2020 - 12.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Provided assistance to other staff members with cleaning of difficult areas.

Plumbing Technician

REM Plumbing
01.2016 - 02.2020
  • Installed, repaired and maintained water, gas and sewer systems.
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
  • Filled pipe systems with water and air to determine location of leaks.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Studied building plans and working drawings to determine work aids required and sequence of installations.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
  • Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.

Education

Building Maintenance Repair Apprenticeship - Building And Property Maintenance

Commonwealth of Virginia Apprenticeship Program
600 East Main Street, Suite 207 Richmond VA 23219
10.2018

Plumbing Apprenticeship - Plumbing

Commonwealth of Virginia Apprenticeship Program
600 East Main Street, Suite 207 Richmond VA 23219
07.2018

Skills

  • Team Direction
  • Daily Progress Reports
  • Goal Management
  • Process Improvement Initiatives
  • Maintenance Procedures
  • Workflow Planning
  • Effective Multitasking
  • Predictive and Preventive Maintenance
  • Project Management
  • Project Deadlines
  • Regulatory Standards
  • Brand Compliance
  • Maintenance Programs
  • Company Leadership
  • Customer service
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Appointment scheduling
  • Hospitality services
  • Filing
  • Sensitive information handling

Certification

  • Occupational Safety and Health Training Course in Construction Safety and Health OSHA 11/25/2013

Timeline

Maintenance Crew Member

Comfort Inn and Suites
04.2024 - Current

Chief Engineer

Hampton Inn By Hilton
12.2021 - Current

Cleaning Crew Member

Betterment Cleaning Solutions
03.2020 - 12.2021

Plumbing Technician

REM Plumbing
01.2016 - 02.2020

Building Maintenance Repair Apprenticeship - Building And Property Maintenance

Commonwealth of Virginia Apprenticeship Program

Plumbing Apprenticeship - Plumbing

Commonwealth of Virginia Apprenticeship Program

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