Summary
Work History
Education
Skills
Professional Development
Timeline
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Robert Moore

Wasilla,Alaska

Summary

Customer-focused sales professional with 15+ years of experience in B2B and remote sales. Proven track record of exceeding targets, building strong client relationships, and driving revenue growth. Adept at working in a fast-paced start-up environment, consultative selling, managing large portfolios, and cultivating client relationships. Seeking a challenging role where experience skill-set can be leveraged to drive business success.

Work History

ACCOUNT EXECUTIVE

Transcarent
2022 - Current
  • Grew BoB sales by 121%, an increase of $2.6m YoY by upselling, cross-selling & educating end users.
  • Achieving 100% client retention rate by proactively addressing client needs and ensuring high levels of customer satisfaction.
  • Managing partnerships with 56 client accounts and concurrent projects, cross-selling 10 service lines.
  • Developed and executed strategic account plans for key clients, resulting in 12% increase in annual contract value.
  • Successfully negotiated contract renewals with existing clients, achieving 100% renewal rate.
  • Mentored and trained new account executives on best practices and engagement strategies while navigating a fast-paced, changing environment.
  • Conducted virtual and in-person presentations and demos for clients.
  • Represents company at national and state conferences and expos.

ACCOUNT MANAGER

Applied Medical
2020 - 2022
  • At 104%, exceeded annual quota despite facing unprecedented challenges due to COVID-19 pandemic
  • Spearheaded successful physician trial for GelPoint Path for TAMIS, leading to 19% increase in annual sales
  • Identified new business opportunities and nurtured relationships with key stakeholders resulting in higher usage
  • Provided comprehensive training sessions for medical staff, resulting in increased proficiency in product utilization
  • Autonomously managed and sold into all healthcare facilities in major cities of Alaska
  • Worked collaboratively with internal teams to enhance product offerings and address customer feedback

SENIOR SALES CONSULTANT

Intersect ENT
2018 - 2020
  • Effectively increased physician utilization across all accounts, resulting in more orders
  • Collaborated with physician groups and re-invigorated existing referral network; effectively increased sales by 25% within six months
  • Implemented and effectively launched new product in 70% of targeted accounts, resulting in increased market penetration and sales growth
  • Facilitated comprehensive case coverage, conducted impactful in-servicing sessions, and spearheaded all market development initiatives
  • Proficient in understanding technical aspects, applications, and features of products, and effectively conveying this information to clients

TERRITORY MANAGER

Abbott
2016 - 2018
  • Championed grassroots sales development and grew revenue from $0 to $1.4M over two years; achieved 101% TQ
  • Introduced and implemented novel DRG therapy and novel BurstDR therapy innovations into Alaska market
  • Initiated market entry strategies in competitive landscape, forging vital partnerships with former clients and targeted prospects
  • Conducted hands-on and cadaver lab training for surgical teams and physicians leading to enhanced patient outcomes, reduced surgical duration, and increased sales
  • Created and cultivated strong physician referral network, fostering collaboration within physician groups

SALES REPRESENTATIVE

Stryker
2010 - 2016
  • Accomplished growth average of 112% and 101% TQ during tenure at company
  • Implemented over 20 different medical devices across numerous healthcare facilities, driving innovation and decreasing client costs
  • Achieved $1.6M in sales for 2015; realized average growth rate of 28% annually during employment tenure
  • Generated revenue through management and sales of OR and cath-lab devices to surgical facilities spanning the state of Alaska

Education

Bachelor of Arts - Business Administration

Doane University
Crete, Nebraska

Fort Lewis College
Durango, Colorado

Skills

  • Verbal & Written Communication
  • Negotiation
  • Customer Relationship Management (CRM)
  • Relationship building and management
  • Solution Selling
  • Product Knowledge
  • Problem-Solving
  • Business Development
  • Sales Quota Achievement
  • Account Management
  • Customer Service
  • Interpersonal Skills
  • Customer Presentations
  • Flexible and Adaptable
  • SaaS Experienced
  • Time Management

Professional Development

  • National Association of Benefits and Insurance Professionals, Member, Transcarent
  • Referral Networking, Lab/Physician Training, Abbott Laboratories
  • Sales 101, Advanced OR Sales, Advanced EP Sales, Complex Selling/Selling Against the Competition, Negotiation Skills, Stryker Sustainability
  • Sales Training, Effective Negotiation, Leadership and Team Building, General Electric Corporation

Timeline

ACCOUNT EXECUTIVE

Transcarent
2022 - Current

ACCOUNT MANAGER

Applied Medical
2020 - 2022

SENIOR SALES CONSULTANT

Intersect ENT
2018 - 2020

TERRITORY MANAGER

Abbott
2016 - 2018

SALES REPRESENTATIVE

Stryker
2010 - 2016

Bachelor of Arts - Business Administration

Doane University

Fort Lewis College

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Robert Moore