Robert Mora
Los Lunas,NM
Summary
Results-driven and experienced Store Manager with a proven track record of leading high-performing teams to achieve sales targets and provide exceptional customer service. Expertise in inventory management, staff training and development, and implementing strategic merchandising initiatives to drive revenue growth. Adept at analyzing market trends to inform product selection and pricing strategies. Strong leadership and communication skills, with a passion for creating a positive and collaborative work environment. Seeking to leverage my skills and experience to drive operational excellence and enhance the overall performance of a retail store.
Overview
22
22
years of professional experience
1
1
Certification
Work History
District Manager
Dollar General
11.2024 - Current
- Successfully managed 100+ team members, providing training, mentoring and on going support to drive sales.
- Successfully managed $50M budget between 16 locations.
- Responsible for managing performance metrics with full P&L ownership.
- Supervised various locations, enforcing high-quality standards of operation.
- Exceeded sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Store Manager
Walgreens
08.2010 - Current
- Successfully managed a team of 50+ employees, providing training, mentoring, and ongoing support to drive sales and ensure customer satisfaction
- Successfully managed a $30M budget between multiple locations
- Responsible for managing performance metrics with full P&L Ownership
- Developed and implemented strategies to increase store revenue by 15% through effective merchandising, promotions, and inventory management
- Ensured compliance with company policies and procedures, including inventory control, cash handling, and safety guidelines
- Cultivated strong relationships with liquor vendors and suppliers to negotiate favorable terms and improve product availability
- Coached and mentored multiple store managers creating talent in the area.
Executive Assistant Manager
Walgreens
01.2006 - 08.2010
- Oversaw administrative functions such as managing correspondence, drafting reports, and handling confidential information with discretion
- Played a key role in project management initiatives by coordinating tasks, tracking progress, and ensuring deadlines were met
- Conducted research and prepared presentations to support executive decision-making processes
Management Trainee
Walgreens
05.2003 - 01.2006
- Completed comprehensive training program covering all aspects of company operations, including sales, customer service, and team management
- Participated in cross-functional projects to gain exposure to various departments and build a well-rounded understanding of the organization
Education
High School Diploma -
Los Lunas High School
Los Lunas, New Mexico 8703105-2000
Skills
- Problem Solving
- People Leadership
- Communication
- Project Management
- Talent Manager
- Analytical Skills
- Motivation
- Collaboration
- Team Engagement
Certification
Certified Pharmacy Technician PTCB May 2006
Timeline
District Manager
Dollar General
11.2024 - Current
Store Manager
Walgreens
08.2010 - Current
Executive Assistant Manager
Walgreens
01.2006 - 08.2010
Management Trainee
Walgreens
05.2003 - 01.2006
High School Diploma -
Los Lunas High School