Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Moreno

Las Cruces,NM

Summary

Hardworking Custodial Supervisor skilled at keeping custodial staff operating efficiently. Knowledgeable about purchasing supplies, controlling costs and assigning tasks. Trained in [Area of expertise] with history of [Type] success. Adept at handling all types of custodial tasks and effectively training team members to perform jobs with accuracy and speed. Excellent leader with strong communication and interpersonal skills. Background includes safety coordination, program management and team leadership in custodial settings. Well-versed in [Description of facility type] operations and standard practices. Organized and disciplined professional with advanced problem-solving abilities.

Overview

13
13
years of professional experience

Work History

Custodial Supervisor

Sodexo
10.2018 - 09.2024
  • Prepared and submitted accident and injury reports.
  • Assigned job duties and monitored performance against objectives.
  • Recruited and selected well-qualified employees to fill vacancies.
  • Promoted efficient inventory practices among team members.
  • Reduced maintenance costs by conducting regular inspections and preventive maintenance tasks.
  • Collaborated with building administrators to address facility issues, leading to a more functional work environment.
  • Maximized employee retention by fostering a positive work atmosphere focused on teamwork and communication.
  • Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
  • Provided comprehensive training for custodial staff, resulting in improved job performance and satisfaction.
  • Improved custodial team efficiency by implementing new cleaning procedures and schedules.
  • Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
  • Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
  • Developed customized cleaning plans tailored to each facility''s unique needs and requirements, improving overall effectiveness of services provided.

Lead Rest Area Worker

Tresco Works
01.2024 - 02.2024
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Restocked items on shelves and bins to keep inventory available.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Organized inventory systematically for easy access.

Case Worker

Arizona Department Of Economic Security
05.2015 - 06.2018
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Facilitated client support groups to provide resources and assistance.
  • Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.

Front Desk Receptionist

Kelly Services
05.2011 - 03.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

GED -

Maricopa Community College
Phoenix, AZ
05.1998

Skills

  • Custodial machine operation
  • Restroom maintenance
  • Grounds Maintenance
  • Waste disposal
  • Cleaning techniques
  • Window Cleaning
  • Sanitation Standards
  • Work Scheduling
  • Employee evaluations
  • Employee Coaching
  • Customer Service
  • Clear Communication
  • Creative Thinking
  • Work Inspection
  • Stock Inventory Management
  • Furniture Cleaning
  • Desktop Computers
  • Preventive Maintenance
  • Employee Work Scheduling
  • Janitorial process improvement
  • Facilities Maintenance
  • Powered Floor Washers
  • Pressure Washers
  • Painting Work

Timeline

Lead Rest Area Worker

Tresco Works
01.2024 - 02.2024

Custodial Supervisor

Sodexo
10.2018 - 09.2024

Case Worker

Arizona Department Of Economic Security
05.2015 - 06.2018

Front Desk Receptionist

Kelly Services
05.2011 - 03.2015

GED -

Maricopa Community College

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Robert Moreno