Robert Moretta
Providence,RI
Summary
Dynamic Pharmacy Delivery Manager with a proven track record at CareKinesis New England Pharmacy, enhancing service efficiency through strategic initiatives and data analysis. Skilled in project management and conflict resolution, I foster strong client relationships while optimizing operational workflows, resulting in improved customer satisfaction and reduced costs.
Professional with strong background in managing delivery processes and driving successful project outcomes. Skilled in coordinating teams, optimizing workflows, and adapting to evolving project requirements. Known for fostering collaboration and ensuring alignment with organizational goals. Adept in problem-solving, resource management, and maintaining high standards in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Pharmacy Delivery Manager
CareKinesis New England
05.2020 - Current
- Led cross-functional teams to enhance delivery processes and improve service efficiency.
- Developed and implemented strategic initiatives to optimize operational workflows and resource allocation.
- Established strong relationships with clients, vendors, negotiating contracts that enhanced service quality and reduced costs.
- Oversaw delivery portfolio encompassing Boston, Massachusetts with 600+ deliveries per week.
Medical Courier
Diamond Medical Transport
05.2020 - Current
- Oversaw timely delivery of medical specimens and supplies to healthcare facilities.
- Coordinated logistics for efficient routing and scheduling of daily deliveries.
- Maintained compliance with safety protocols and regulations during transportation.
Pharmacy Technician
CVS Pharmacy
04.2018 - 04.2020
- Processed prescription orders efficiently, ensuring accuracy in medication dispensing and labeling.
- Assisted pharmacists in patient consultations, providing essential information on medication usage and side effects.
- Trained new technicians on operational procedures and safety standards within pharmacy environment.
Manager/Shift Leader
Dunkin Donuts
11.2014 - 03.2018
- Supervised daily operations, ensuring smooth workflow and adherence to safety protocols.
- Trained and mentored team members, fostering skill development and enhancing performance.
- Implemented process improvements, increasing efficiency in shift transitions and task assignments.
Shipping and Receiving Associate
Johnston Supply
09.2016 - 01.2017
- Operated forklifts and pallet jacks to transport materials within warehouse environment.
- Inspected incoming shipments for accuracy and quality, ensuring compliance with standards.
- Processed outgoing shipments, including packaging, labeling, and documentation preparation.
Education
No Degree - Business Management
Southern New Hampshire University
Hooksett, NHNo Degree - Nursing
Community College of Rhode Island
Warwick, RISkills
- Data entry and documentation
- Spreadsheet and database creation
- Problem-Solving
- Active Listening/ Customer Service
- Technical Proficiency/ Operating Systems
- Conflict Resolution
- Project Management
- Team leadership
- Time management
Timeline
Pharmacy Delivery Manager
CareKinesis New England
05.2020 - Current
Medical Courier
Diamond Medical Transport
05.2020 - Current
Pharmacy Technician
CVS Pharmacy
04.2018 - 04.2020
Shipping and Receiving Associate
Johnston Supply
09.2016 - 01.2017
Manager/Shift Leader
Dunkin Donuts
11.2014 - 03.2018
No Degree - Business Management
Southern New Hampshire University
No Degree - Nursing
Community College of Rhode Island