ROBERT MORGAN
Puyallup,WA
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals and committed to identifying and leveraging opportunities for growth. Adaptable and driven with strong work ethic background and ability to thrive in team-based or individually motivated settings
Overview
18
18
years of professional experience
Work History
Supervisor
AccuDuct Manufacturing
12.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by evaluating customer needs and feedback to drive product and service improvements.
Fire Sprinkler Fitter
Moore Fire Protection
07.2019 - 05.2020
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Carefully inspected worksites to determine presence of any obstructions, unsafe conditions and crew errors.
- Created agenda, materials and communications for team meetings.
Journeyman Pipefitter
Sundt
05.2018 - 02.2019
- Oversaw 5 apprentices, answered questions and provided feedback on work.
- Read and interpreted specifications, diagrams and blueprints for the job.
- Observed safe work rules, including fall protection and PPE.
- Carefully inspected worksites to determine presence of any obstructions, unsafe conditions and crew errors.
- Established work priorities to meet contractual obligations for schedule and installations.
Fire Sprinkler Fitter
Local 699
09.2007 - 05.2017
- Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
- Consistently provided exceptional service and attention to customers and stakeholders.
Education
Associate of Arts - Business Management
Pierce College
Puyallup, WA05.2025
High School Diploma -
Fife High School
Fife, WA06.2005
Skills
- Exceptional problem solver
- Material prepping
- Job order prioritization
- Good mechanical aptitude
- Piping specifications
- MS Office
- Team building
- Customer service
- Employee development
- Task delegation
Education and Training
true,other,other
Timeline
Supervisor
AccuDuct Manufacturing
12.2022 - Current
Fire Sprinkler Fitter
Moore Fire Protection
07.2019 - 05.2020
Journeyman Pipefitter
Sundt
05.2018 - 02.2019
Fire Sprinkler Fitter
Local 699
09.2007 - 05.2017
Associate of Arts - Business Management
Pierce College
High School Diploma -
Fife High School
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