Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Morris

Lansing,Michigan

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

26
26
years of professional experience

Work History

Crew Leader

Wright Tree Services
Lansing, MI
08.2022 - Current
  • Enhanced team productivity through efficient work processes, and clear guidance for crew members.
  • Cleared power lines for utility companies.
  • Managed the safe and efficient use of tools and equipment on construction sites.
  • Provided ongoing training and support for new hires to ensure effective job performance.
  • Communicated effectively with upper management, team members, and customers.
  • Enhanced team productivity through efficient work processes, and clear guidance for crew members.
  • Cleared power lines for utility companies.
  • Managed the safe and efficient use of tools and equipment on construction sites.
  • Provided ongoing training and support for new hires to ensure effective job performance.
  • Communicated effectively with upper management, team members, and customers.

Dispatch/Delivery Driver

BOLT LLC.
Lansing, Michigan
05.2021 - 08.2022
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Ensured the safety of all goods transported by securing loads properly, and following best practices for handling fragile items.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits, where applicable.
  • Managed customer inquiries and complaints in a polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep them in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation, to ensure accurate tracking and billing processes.

Club Owner

RAHKJAW LLC.
Detroit, Michigan
02.2008 - 05.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes, and providing exceptional service.
  • Managed the financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness, and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
  • Monitored market conditions to set accurate product pricing, and take advantage of emerging trends.

Owner/Business Promoter

INFINITE ENTERTAINMENT GROUP IEG LLC.
Lansing, MI
03.1999 - 06.2008
  • Managed day-to-day business operations.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Assisted in recruiting, hiring, and training team members.
  • Launched staff engagement, gender diversity, and cultural programs, in addition to a robust reporting tool that increased operational quality.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed the financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes, and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness, and attract new customers.

Education

High School Diploma -

Alta Loma
Rancho Cucamonga, CA
06-1994

Skills

  • Entrepreneurial personality
  • Relationship building
  • Work planning and prioritization
  • Business planning
  • Sales background
  • Promotional sales events
  • Employee training
  • Team collaboration and leadership
  • Performance improvement
  • Project management
  • Business development
  • Business administration
  • Purchasing and planning
  • Strategic decision-making
  • Issue resolution
  • Professional networking
  • Budget control
  • Operations management
  • Social media marketing
  • Bookkeeping
  • Quality assurance
  • Cost control and budgeting
  • Staff hiring
  • Financial management
  • Strategic planning
  • Business marketing
  • Coaching and mentoring
  • Task delegation

Timeline

Crew Leader

Wright Tree Services
08.2022 - Current

Dispatch/Delivery Driver

BOLT LLC.
05.2021 - 08.2022

Club Owner

RAHKJAW LLC.
02.2008 - 05.2019

Owner/Business Promoter

INFINITE ENTERTAINMENT GROUP IEG LLC.
03.1999 - 06.2008

High School Diploma -

Alta Loma
Robert Morris