Robert Morrow
Amherst
Summary
Experienced Manager of Facilities Management with a proven track record of successfully overseeing and optimizing facility operations. Develops and implements strategic plans to improve efficiency, reduce costs, and enhance overall performance. Leads cross-functional teams, fosters collaboration, and drives results. Demonstrates strong expertise in facility maintenance, vendor management, budgeting, and regulatory compliance. Committed to creating safe and comfortable environments for employees and visitors while ensuring the seamless operation of facilities.
Overview
17
17
years of professional experience
Work History
Enterprise Data Center Engineer
Cleveland Clinic Foundation
06.2020 - Current
- Collaborated with cross-functional teams to develop efficient solutions for complex critical utility system upgrades.
- Ensured compliance regarding secured access review and preventative maintenance completion by conducting thorough audits of data center operations, documentation, and work order completion.
- Complete owner review documentation for construction projects and upgrades.
- Maintained a high level of availability for mission-critical through proactive monitoring of system health indicators.
- Implemented rigorous testing procedures to validate new UPS, batteries, generators, ATS, and Critical Space Cooling functionality and stability after upgrades or modifications.
- Identified opportunities for cost reduction in power consumption through careful analysis of cooling requirements and equipment utilization rates.
- Managed vendor, contractor relationships to negotiate favorable pricing on equipment purchases, maintenance contracts, and support services.
- Provided training and mentorship to junior engineers on best practices in data center management.
- Developed MOP and SOP for maintenance events and activities including retro-commissioning system upgrades.
- Established effective communication channels between IT department and contractors to ensure seamless collaboration during new equipment installation and migration projects.
- Gathered, defined and refined requirements, collaborate on project design and oversaw implementation.
Facilities Management Manager - Fairview Hospital
Cleveland Clinic Foundation
05.2016 - 06.2020
- Standardized CMMS by utilizing the correct trades, work order type, priority to correspond with the enterprise service level agreement and align with healthcare code compliance.
- Developed Zone Work Assignments and implemented auto dispatch of immediate and emergent work orders
- Developed and improvised department schedule to obtain maximum shift coverage over a 24 / 7 / 365 schedule
- Developed and improved department zone schedule to obtain cross training and redundancy.
- Kronos time management, sign off, and review.
- Assisted in developing and maintaining budgets.
- In-sourced PM, installation, and repair work when possible across all trade groups
- Documented and reviewed PM scheduling to maximize efficiency throughput.
- Completed successful regulatory audits by Joint Commission, ODH, BUSTR, OTTER, State Fire Marshall Inspections, and City of Cleveland Building Inspectors.
- Reviewed Emergency Management Plan for a Facilities response and mitigation .
- COVID Response - developed action plan assessment for patient surge with emergency management, hospital leadership and clinicians, coordinated controlled entry points with security, revised wayfinding for screening stations.
- Reviewed new space requests via Space Planning Committee. Collaborated with stakeholders and hospital executive leadership.
- Complete owner review documentation for construction projects and upgrades.
- Completed ILSM for project shutdowns and distributed information in change of egress and service interruptions to hospital leadership,
- Managed multiple tradecraft projects and reviewed scope, collaborated with construction team and facilities SME during installation of new equipment for future maintenance and repairs
- New CUP 30,00 Gallon Diesel UST, Fairview Hospital Domestic Water, CUP Cooling Tower Upgrade, OB Renovation, Slab on Grade, Hybrid OR, Fairview Automatic Transfer Switch Replacement, CT-MRI, CATH Lab Renovation, Cancer LINAC replacement, PEDs Psych renovation, Patient Room Door replacement, Fairview Kitchen equipment replacement, Upgrade, LED Lighting Project, and First Energy transformer Replacement Moll Center
Facilities Maintenance Control Supervisor
Cleveland Clinic Foundation Main Campus
11.2015 - 04.2016
- Coordinated and assigned work orders
- Daily weekly work order review of CMS
- Assisted in scheduling and review offshift trade shop workload
- Developed easy to use drop down spreadsheets for weekend schedules, Multi-Craft Shutdown Committee official forms, and shared calendars
- Reviewed multi=craft shutdown committee request provided updates to the committee at the discretion of the Director of Facilities.
- Assisted tradecraft with various assigned tasks.
Facilities Industrial Electric Shop Supervisor
Cleveland Clinic Foundation Main Campus
03.2013 - 10.2015
- Implemented a paperless electronic document tracking process for compliance and regulatory work being completed for instant retrieval and historical review
- Coordinate to maintain preventative maintenance generator schedule to keep the enterprise in compliance with Joint Commission and CMS standards
- Scheduled and ordered all necessary material to maintain and complete various tasks
- Competitively price our services to the Enterprise's regional facilities
- Provided technical support to many of the Enterprise's regional facilities
- Lended international support on two separate multi-disciplinary teams to the new Cleveland Clinic Abu Dhabi Hospital pre-startup facility and equipment operations
- Performed site surveys and mock surveys as a scribe for CMS and Joint Commission audits
- Direct the work force to complete all assignments in a timely fashion
- Schedule and complete additional training for our group and various other groups to have a standard operating procedures pertaining to Emergency Power testing and inspections
- Completed internal monthly audits for the verification of work orders and supply technical support for random CMS and Joint Commission surveys and audits
- Created schedules for compliance required annual generator preventative maintenance, load Bank testing and inspections at Main Campus and across the enterprise
- Develop, update and standardized existing power transfer procedures for all Cleveland Clinic Main Campus Buildings
- Collaborate with other departments to schedule and make all necessary repairs to various electrical equipment
- Schedule medium voltage, emergency power shutdown work and repair with various departments and contractors on critical equipment for multiple construction projects
- Reviewed, made recommendations, and inspected construction project installation to minimize end user disruption
- Facilitate and communicate utility outages and restoration across the enterprise
- Responsible for ensuring full completion of emergency generator compliance activities as required by codes and standards
- Assist Emergency Power Systems Regulatory Manager on performing quality assurance reviews of work completed by employees
- Acts as a field activity consultant addressing EPSS questions and concerns by team members, end users, departments and regulators
- Implemented an electronic diesel fuel storage documentation for EPA, BUSTR, and CFD.
Industrial Journeyman Electrician
Cleveland Clinic Foundation Main Campus
10.2011 - 03.2013
- Maintain, repair, upgrade and install ABB and Dan Foss Variable Frequency Drive and P.I.D
- Loops
- Repair, replace and upgrade any motor control circuit
- Upgrade and install new circuits in mechanical equipment rooms
- Replace any size motor (fans or pumps)
- Troubleshoot, repair or replace medical gas, vacuum, instrument air motors or controls
- ASSE 6040 certified
- Gained experience in troubleshooting and repair of boiler control circuits
- Perform annual fire pump and automatic transfer switch test with fire alarm techs
- Maintain and upgrade Emergency and Normal medium voltage switches, power quality meters, trip unit relays and breakers
- Work with Ohio Edison and contractors on the testing and transfer of Substation High and Medium voltage switches
- Maintain and troubleshoot Generator Parallelling Switchboards
- Perform annual generator P.M
- Mechanical, electrical, load bank and make repairs as needed per manufacturer's suggestions
- Perform monthly and weekly generator testing and inspections
- Perform monthly power transfers on all Automatic Transfer Switches (life safety, critical, equipment and fire pump)
- Troubleshoot, repair and upgrade automatic transfer switches per manufacturer's specification
- Perform monthly P.M
- Of underground fuel storage tanks and leak detection system
- Troubleshoot underground storage tank leak detection systems and maintain diesel fuel tank levels
- Look for new and intuitive best practices procedures to help simplify our job.
Electrician
Cleveland Clinic Foundation - Main Campus
04.2008 - 09.2011
- Maintain and install any branch circuit in patient care areas, labs, offices, garages and outdoor campus area
- Maintain, repair, replace and retrofit any indoor or outdoor lighting fixtures and automatic timers
- P.M
- Surgical and Emergency Egress lighting systems
- P.M
- Line Isolation Monitors electric panels, outlets, switches in all Main Campus Operating Rooms
- Troubleshoot all low voltage and Line Isolation circuits
- Maintain and identify branch circuit legends for electrical shutdowns
- Answer any electrical calls in patient care areas, labs, offices, garages and outdoor campus areas
- Assist contractors and other departments with shutdowns in patient care areas.
Education
Business Management / Information Technology
Indiana Wesleyan University
Independence, OHState Certified Industrial Electrical Apprenticeship
Middleburg Heights, OH01.2001
High School Diploma -
State of Ohio Department of Education
Sandusky, OH09.1987
Skills
- ITIL Foundation Certificate / IT Service Management
- Completed CHFM Exam Study Course
- ICRA (Infection Control Risk Assessment) Certification
- 2019 Albert E Dykes Healthcare Worker of the Year - Cleveland Clinic Fairview Hospital (Nominee)
- Caterpillar Generator CEP 1 and 2 Training completed
- ASSE 6040 Medical Gas Maintenance certification
- NFPA 70E Arc Flash Training
- Completed BUSTR Class A and B Training
- Completed ABB VFD Fundamentals Training
- NEC Code Training
- Lift Truck Training
- OSHA Training
- Hardware troubleshooting
Timeline
Enterprise Data Center Engineer
Cleveland Clinic Foundation
06.2020 - Current
Facilities Management Manager - Fairview Hospital
Cleveland Clinic Foundation
05.2016 - 06.2020
Facilities Maintenance Control Supervisor
Cleveland Clinic Foundation Main Campus
11.2015 - 04.2016
Facilities Industrial Electric Shop Supervisor
Cleveland Clinic Foundation Main Campus
03.2013 - 10.2015
Industrial Journeyman Electrician
Cleveland Clinic Foundation Main Campus
10.2011 - 03.2013
Electrician
Cleveland Clinic Foundation - Main Campus
04.2008 - 09.2011
Business Management / Information Technology
Indiana Wesleyan University
State Certified Industrial Electrical Apprenticeship
High School Diploma -
State of Ohio Department of Education
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