Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Robert Murden

Coinjock,Nc

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

40
40
years of professional experience

Work History

Mobile Diesel Technician

Swift Transportation
01.2008 - Current
  • Repair Trucks and Trailer on the side of the road Perform daily maintenance on Freightliners Volvo International kenworth and trailers Which include PMS Troubleshooting and Repairs to A/C systems Electrical system Diesel & Gas Engine Hydraulic system air and brakes system welding and burning fabrication
  • Ensured that all repairs were completed within established timeframes while maintaining a high level of quality assurance.
  • Conducted preventative maintenance checks on all assigned vehicles according to established schedules.
  • Inspected vehicles for compliance with safety regulations and standards.
  • Cleaned up any debris left from repair jobs in order to maintain a safe working environment.
  • Verified accuracy of invoices related to repairs performed before submitting them for payment processing.
  • Repaired or replaced defective parts in accordance with manufacturer specifications.
  • Completed paperwork accurately and timely documenting details of services rendered and materials used in each repair job.
  • Examined vehicle frames, bodies, transmissions, axles, brakes, steering mechanisms, and exhaust systems for damage or wear.

Longshoreman

ILA
01.2004 - 01.2008
  • Longshoreman duties and work in Ceres shop on Forklifts Yard Trucks Busses and other vehicles Hydraulic system air and brake system A/C Repair Engine PMS Repair Electrical system welding burning fabrication

Shop Foreman, Service Writer, Diesel Technician

D D Jones Transfer and Warehouse
01.2002 - 01.2004
  • Truck and Trailer repair Perform maintenance on Mack Freightliner Ottawa and trailers and chassis Container Forklifts Troubleshooting and repairs Diesel and Gas engine A/C system air brakes Hydraulic system Electrical system Conducts Preventive Maintenance checks and services in accordance with service schedules Coordinates with Service Manager for services to be scheduled and make prioritization recommendation Works well independently or as a team member to evaluate / eliminate equipment down time
  • Coordinated with other departments to ensure that production goals were met on time.
  • Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
  • Developed and implemented shop-wide safety policies and procedures.
  • Managed inventory control system to ensure adequate supply of materials was available at all times.
  • Identified areas for improvement within the shop to increase efficiency levels.
  • Ordered parts for repair jobs as needed from suppliers or vendors.
  • Monitored employee performance and provided feedback to improve productivity.
  • Conducted regular meetings with staff members to discuss progress towards completion of projects.
  • Ensured compliance with all safety regulations in the shop environment.
  • Trained new employees on shop processes and procedures as well as operation of machines and equipment.
  • Resolved conflicts between workers in a timely manner to maintain positive work relationships.
  • Performed preventative maintenance on all machines used in the shop.
  • Acted as a liaison between management and shop floor staff.
  • Assisted in budget preparation and expense management for shop operations.

Technician

LPI Services
01.1999 - 01.2002
  • Ship Repair work at NAVAL SURFACE WARFARE CENTER oversaw and directed multiple ongoing maintenance and repair projects performed forklift man lifts helicopter and diesel doors monorail and bridge crane services and repairs Coordinated with Project Leaders/Managers and monitored contract specifications to ensure budgetary constraints and time limitation were met

Machinist

Norfolk and Southern Railroad
01.1992 - 01.1999
  • Performed daily maintenance which includes shimming and aligning electrical motors and gear cases welding and burning fabrication repairs and troubleshoots mechanical equipment such as conveyor belt system motors reducers armature rollers forklifts cranes use lathes milling machine dial indicator micrometers Works independently or as consensus building team member to evaluate/eliminate system failures Conducts Preventive Maintenance service in accordance with service schedules Demonstrates technical proficiency disassembles and reassembles electrical motors Gas and Diesel engines Performs services Locomotives in diesel shop M test check brake system and air system and operate Locomotives to set in a consest

Service Writer,Field Service Technician

Princess Anne Equipment
01.1988 - 01.1992
  • Perform field services for Diesel/Gas Farm equipment Including welding burning and fabrication served as Special project coordinator to scheduled issued and monitored on site warranty services Rebuilt hydraulic pumps and cyl power shift and synchronize transmissions and utilized on board computers to troubleshoot equipment rebuild Gas and Diesel engine troubleshoot 6v 12v 24v systems
  • Provided cost estimates for additional repairs and services requested by customers.
  • Greeted customers, listened to their vehicle concerns, and wrote up service orders.
  • Advised customers on preventative maintenance schedules for their vehicles based on manufacturer recommendations.
  • Verified that all required safety checks had been performed on vehicles before release to customers.
  • Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Resolved customer complaints regarding service quality or billing issues promptly and professionally.
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
  • Followed up with customers after the completion of service to ensure satisfaction with the results.
  • Tracked warranty claims related to customer repairs and submitted necessary documentation to manufacturers.
  • Assisted technicians in locating parts from vendors when needed for specific jobs.
  • Maintained customer database with current contact information and vehicle records.

Crane Technician

Valjar INC
01.1985 - 01.1988
  • Perform maintenance Diesel and Gas engines rebuild and repair hydraulic systems operate and maintained P&H Cranes Backhoes Excavators man lifts frontend loaders lowboys Macks and White trucks winches troubleshoot and repair Magna torque swing and boom

Education

Diploma -

Great Bridge High School
01.1984

Skills

  • Troubleshooting
  • Engines
  • Electrical
  • Transmission
  • Hydraulic
  • ABS Systems
  • Repairing
  • A/C systems
  • Brakes and Air System
  • Perform Federal Inspections
  • Welding
  • Burning Fabrication
  • Suspension Systems
  • Safety Requirements
  • Preventive Maintenance
  • Diesel Engine Repair
  • Routine Maintenance
  • Customer Service
  • Heavy Equipment Operation
  • Inventory Management

Awards

  • Brake Certification Webb 2015
  • EPA 608 Refrigerant Certification 2016
  • EPA 609 Refrigerant Certification 1996
  • Welding qualification FCAW GSAW GSAW SMAW GTAW 1999
  • Advance Power Shift Training John Deere & Company 1992
  • 55 Series Row Crop Tractor & 9000 Series Combine 1990
  • ON Board Computers Engine Gear Case Electrical Systems and Power Trains 1989
  • Construction Equipment Service Course 504 P&H Crane Harnischfeger Institute 1986

Timeline

Mobile Diesel Technician

Swift Transportation
01.2008 - Current

Longshoreman

ILA
01.2004 - 01.2008

Shop Foreman, Service Writer, Diesel Technician

D D Jones Transfer and Warehouse
01.2002 - 01.2004

Technician

LPI Services
01.1999 - 01.2002

Machinist

Norfolk and Southern Railroad
01.1992 - 01.1999

Service Writer,Field Service Technician

Princess Anne Equipment
01.1988 - 01.1992

Crane Technician

Valjar INC
01.1985 - 01.1988

Diploma -

Great Bridge High School

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Robert Murden