Summary
Overview
Work History
Education
Skills
Timeline
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Robert Nabors

North Haven

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

8
8
years of professional experience

Work History

Front End Associate

Stop & Shop
09.2011 - 07.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Sales Associate

Game Xchange
10.2017 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Stagehand

Live Nation
08.2019 - 01.2020
  • Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
  • Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
  • Increased efficiency in stage setup by organizing tools, materials, and equipment for easy access during productions.
  • Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
  • Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.

Education

High School Diploma -

North Haven High School
North Haven, CT
06.2011

Skills

  • Customer Service
  • Time Management
  • Front-end Performance Optimization
  • Product restocking
  • Retail transactions
  • Display Setup
  • Team contribution

Timeline

Stagehand

Live Nation
08.2019 - 01.2020

Sales Associate

Game Xchange
10.2017 - 10.2018

Front End Associate

Stop & Shop
09.2011 - 07.2017

High School Diploma -

North Haven High School

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Robert Nabors