Robert Natividad
Placentia,CA
Summary
Dynamic Assistant Manager with WKS Restaurant Group, skilled in team leadership and operations management. Successfully implemented a new scheduling system that enhanced staff productivity and optimized resource allocation. Proven ability in staff training and development, fostering a culture of excellence and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Assistant Manager
WKS Restaurant Group
Orange, CA
06.2002 - Current
- Facilitated daily operations while ensuring adherence to health and safety regulations.
- Facilitated staff training initiatives to elevate service quality and optimize operational efficiency.
- Oversaw inventory levels and coordinated with suppliers to ensure timely replenishment.
- Established new scheduling system to enhance staff productivity and optimize resource allocation.
Education
High School Diploma -
Notre Dame, Manila Philippines
Caloocan City, Philippines Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Retail operations management
- Strategic planning
- Staff development
- Sales growth
- Policy enforcement
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost reduction
- Cost control
- Project management
- Financial management
- Budgeting and finance
- Business administration
- Schedule oversight
- Negotiation
- Meeting facilitation
- Business development
- Promotional planning
- Consulting
- Succession planning
- Product branding
- Multitasking and organization
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Workplace safety compliance
- Employee supervision
- Coaching and mentoring
- Recruitment and hiring
- Product and service sales
- Inventory management
- Process improvement strategies
- Financial reporting
- Performance evaluation
- Compliance
- Vendor relationship management
- Sales forecasting
- Sales monitoring
- Policy administration
- Customer service and satisfaction
- Team motivation techniques
- Budget assistance
- Orientating and training
- Employee engagement
- Reporting and documenting
- Teamwork and collaboration
- Problem resolution
- Multitasking Abilities
- Organizational skills
- Multitasking
- Active listening
- Hiring and training
- Work Planning and Prioritization
- Customer relationship management
- Staff training
- Scheduling and coordinating
- Professional and courteous
Timeline
Assistant Manager
WKS Restaurant Group
06.2002 - Current
High School Diploma -
Notre Dame, Manila Philippines