Robert Neal
Pflugerville
Summary
Experienced with recruitment processes and candidate sourcing. Utilizes advanced screening techniques to identify best-fit candidates. Track record of building strong relationships with hiring managers to align recruitment strategies with organizational needs.
Overview
13
13
years of professional experience
Work History
Commissioned Security Officer
Ascension Seton
09.2024 - Current
- Ensured the safety of employees and visitors by enforcing compliance with company security policies and procedures.
- Conducted thorough investigations into reported security breaches, leading to swift resolutions and minimized losses.
- Provided exceptional customer service, addressing concerns and assisting with inquiries from staff and guests.
- Completed patrols in timely manner to set the Hospital up for success
- Frequently engaged with the patients (children) to provide a smile and comfort
Operations Manager
Maersk Logistics & Services
12.2022 - 08.2024
- Provided a safe work environment
- Coordinated and planned man-power hours and cost
- Cut operating cost by 20% in a four month period
- Built efficient routes and maximized efficiency
- Oversaw progressive discipline
- Transitioned processes during Maersk’s acquisition of Pilot Freight
- Named Employee of the Quarter for the Central Texas region twice
Truck Driver
FedEx Express
06.2022 - 12.2022
- Delivered packages efficiently
- Safety and customer service oriented
Head Dispatcher
Builders FirstSource
12.2020 - 12.2020
- Ensured all safety procedures and protocols were followed, and listened to employees about new and better ideas
- Coordinated routes to maximize each drivers run
- Organized orders and maintained communication process with sales department to revise incorrect orders
- Communicated with 150+ internal and external customers daily
- Communicated with drivers to ensure they were up to speed on their routes and aware of any unusual circumstances
- Analyzed loads as they were handed out to compare with profit and loss
- Managed processes during BFS’s acquisition of Building Materials and Construction Solutions (BMC)
- Hired as Assistant Dispatcher and promoted to Head Dispatcher in six months
Operations Manager
J.W. Materials, LLC
11.2017 - 03.2020
- Managed cement truck drivers including schedules, dispatch, training, discipline and coaching
- Served as the customer interface for service, complaints, new and repeat sales, site visits, pricing, project management, budget management, business analysis and vendor analysis
- Enforced company policies and DOT safety regulations
- Audited payroll
- Managed truck preventative maintenance and repairs
- Analyzed and evaluated key performance indicators (KPIs)
- Achieved productivity metrics
Freight Operations Supervisor
XPO Logistics
06.2012 - 11.2017
- Managed 50 inbound and outbound semi-truck drivers, warehouse workers and customer service representatives
- Coordinated manpower including planning, scheduling, dispatch, training, discipline and coaching
- Customer service and solution oriented
- Enforced company policies and DOT safety regulations
- Analyzed and evaluated key performance indicators (KPIs)
- Achieved productivity metrics
Education
Bachelor of Science - Criminal Justice
Illinois State University
Normal, Illinois01.2012
Associate of Arts - Criminal Justice Sciences
Parkland College
Champaign, Illinois01.2009
High School Diploma - undefined
Ranchview High School
Irving, Texas01.2006
Skills
- Transportation management experience
- Supply chain management
- Familiarity with OSHA regulations
- Operational efficiency management
- Issue resolution analysis
- Operational efficiency enhancement
- Service excellence
- Cross-functional project leadership
- Project/program management
- Inventory management
- Comprehensive policy design
- Organizational strategy development
- Data-driven business analysis
- Efficient dispatch management
- Warehouse operations proficiency
- Pricing strategy development
- Proficient in negotiation techniques
- Distribution center experience
- Inventory management expertise
- Change implementation strategies
- Proven sales experience
- Sales support
- Organizational skills
- Microsoft Office
- Effective communication
- Management
- Talent acquisition
- Payroll
- Performance management
- Employee evaluation
- Performance coaching
- Team management
- Financial planning
- Supervising experience
- Interview facilitation
Accomplishments
- Collaborated with team of 41 in the achievement of becoming Lean Six Sigma Certified. (XPO Logistics)
- Celebrated largest company bonus ever received by hourly employees (BFS)
- Quickly worked the ranks at JW Materials to become General Manager
Languages
English
Native or Bilingual
Timeline
Commissioned Security Officer
Ascension Seton
09.2024 - Current
Operations Manager
Maersk Logistics & Services
12.2022 - 08.2024
Truck Driver
FedEx Express
06.2022 - 12.2022
Head Dispatcher
Builders FirstSource
12.2020 - 12.2020
Operations Manager
J.W. Materials, LLC
11.2017 - 03.2020
Freight Operations Supervisor
XPO Logistics
06.2012 - 11.2017
Associate of Arts - Criminal Justice Sciences
Parkland College
High School Diploma - undefined
Ranchview High School
Bachelor of Science - Criminal Justice
Illinois State University
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