Robert Neeley

Office Manager. Only employee.

Responsible for scheduling appointments. Greeting and acclimating patients in a psychiatric setting.

Maintaining patient records in electronic medical records system. I have used 5 different EMR platforms.

Insurance billing and all correspondence between insurers and patients.

Collecting insurance copays and balancing books.

Charge nurse in community crisis unit and addictions hospital.

Responsible for therapeutic group sessions.

Observing behaviors and outcomes, as well as charting such.

Direct communication and problem resolution with patients and staff.

Responsible for all treatment and care of inmates.

Electronic medical record system.

• Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.

Played drums in a band.

• Enhanced audience experience by incorporating innovative musical arrangements and techniques.
• Collaborated with fellow musicians for seamless performances and increased audience engagement.
• Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.