Robert Neff
Project Manager
Gilbert,United States
Summary
Project Team Member with working on high cost projects. Attentive to operational requirements and flexes easily with changing demands. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Project Manager Team Leader
Neff Enterprises INC
Gilbert, AZ
07.2022 - Current
- Worked with team of 5-10 professionals focused on meeting client's budget and needs.
- Managed construction schedules to achieve adequate project labor coverage.
- Verified completed projects met approved time, quality, and cost estimates.
- Obtained referrals with existing clients to generate new business, boosting overall sales by 15%
- Prepared invoices, reports, financial statements and other documents using 2020 Design software.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving 100% of issues.
- Answered over 20 calls per day with contractors to resolve clients issues
Lead Cabinet Installer
Neff Enterprise Inc
Gilbert, AZ
05.2017 - 07.2022
- Visited residential and commercial locations to remodel facilities or put in new cabinetry and millwork.
- Maintained neat, clean and hazard-free sites.
- Contributed to team success and customer satisfaction by working quickly and helping team members.
- Developed and retained excellent tool and machinery skill to produce consistent, top-quality work.
- Maintained compliance with all safety and code regulations to protect crew members, clients and structures from harm.
- Installed over $2,000,000 of cabinet materials
Education
High School Diploma -
Gilbert High School
Gilbert, AZ05.2017
Skills
- Logistics support
- Inventory coordination
- Project support
- Analytical and Critical Thinking
- Inbound sales
- Call center operations
- Good Telephone Etiquette
Accomplishments
- Achieved selling $300,000 of projects by maintaining client realtions
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Supervised team of 4 staff members.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Timeline
Project Manager Team Leader
Neff Enterprises INC
07.2022 - Current
Lead Cabinet Installer
Neff Enterprise Inc
05.2017 - 07.2022
High School Diploma -
Gilbert High School
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