Summary
Work History
Education
Skills
Timeline
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Robert Nelson

747-955-0874
SEATTLE,WA

Summary

Over all im experienced with managing my own task or projects, great at managing a team to conduct a smooth and clean process during slow or peak season. Im a well rounded team member and can fit in anywhere you put me. Energetic and positive all day everyday making sure to keep the vibes appropriate. Always hard at work, im very easy to train and listen very well. I consider my self very top notch when it comes to customer service and communication, staying organized and understanding the importance of my job.

Work History

Check-in Agent ( Sub-rental Control )

4Wall Entertainment Inc.
4130 E Los Angeles Ave, Simi Valley, CA 93063
11.2022 - 04.2024
  • Trained new Check-in Agents on best practices in checking all gear that has been returned making sure everything is returned correctly.
  • understanding the name of equipment & fostering a positive work environment.
  • Collaborated with team members to maintain high-quality service standards during peak times of the year.
  • Managed challenging situations professionally,
  • Created methods to improve work communication and productivity.
  • Understanding all the gear in each department
  • Communicating/Updating floor leads, managers or rental agents with accurate information through email professionally.
  • Managing loading and unloading trucks correctly and safely
  • Working with customers picking up or dropping off gear making sure everything is going out correctly or returning complete.
  • Bouncing around in all departments to help during peak of the year.

Rental Leasing Agent

Career Strategies Inc
Woodland Hills, CA
07.2021 - 06.2022
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Recruited new residents through website advertising and marketing.
  • emails, yardi software, outlook

Education

High School Diploma -

Sumner High School
Sumner, WA
06-2013

Skills

  • Basic computer skills
  • Teamwork and collaboration
  • Quick thinking
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Creative thinking
  • Safety protocols and procedures
  • Active listening
  • Phone and email etiquette
  • Microsoft office
  • Self motivation
  • Product knowledge
  • Continuous improvement
  • Inventory management
  • Sales techniques

Timeline

Check-in Agent ( Sub-rental Control )

4Wall Entertainment Inc.
11.2022 - 04.2024

Rental Leasing Agent

Career Strategies Inc
07.2021 - 06.2022

High School Diploma -

Sumner High School

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Robert Nelson747-955-0874