Installed and configured software on computers to meet user requirements.
Maintained user accounts, passwords, data integrity and system security.
Created detailed documentation of processes and procedures related to technology support.
Developed training materials and provided training sessions for staff members on the use of new technologies.
As a school administrator I am responsible for overseeing the daily operations of the school, ensuring a safe learning environment, managing staff, and fostering positive relationships with students and parents.
Drone Operator
SteelFrameMedia LLC
Simsbury, CT
06.2014 - 06.2020
Assessed and maintained drone equipment to ensure proper functioning.
Developed flight plans for unmanned aircraft operations in accordance with FAA regulations.
Operated drones to capture aerial footage of landscapes, events, and other subjects.
Monitored aircraft systems during flight to detect any malfunctions or issues.
Collaborated with clients to determine their specific needs for each mission.
Educational Technology Instructor
American School For The Deaf
West Hartford, CT
08.2003 - 06.2017
Developed and implemented instructional materials for technology classes.
Provided individualized instruction to students in the use of various software programs.
Assisted students with troubleshooting technical issues on computers and other devices.
Coordinator of International Affairs
American School For The Deaf
West Hartford, CT
06.2011 - 06.2014
Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Developed and implemented policies, procedures and programs related to student affairs.
Advised administrators on matters pertaining to student affairs while also advocating on behalf of those who may not have access or awareness of certain services available at the institution.
E-Learning Developer
The Hartford
Hartford, CT
06.2002 - 06.2003
Designed and developed interactive e-learning modules using HTML, CSS and JavaScript.
Developed course materials with engaging activities, quizzes, and assessments to measure student progress.
Created multimedia content for online courses such as video lectures, audio files and animations.
Education
M. ED - Deaf Education
University of Pittsburgh
Pittsburgh, PA
05-1994
Bachelor of Arts - Communications
University of Pittsburgh
Pittsburgh, PA
05-1992
Skills
Verbal Communication: Ability to convey information clearly and effectively in both one-on-one and group settings
Written Communication: Proficient in crafting professional emails, reports, and presentations
Active Listening: Excellent at understanding and addressing the needs and concerns of others
Public Speaking: Confident in presenting ideas and information to diverse audiences
Interpersonal Skills: Skilled at building and maintaining positive relationships with colleagues and clients
Conflict Resolution: Ability to navigate and resolve disagreements effectively
Cross-Cultural Communication: Experience in communicating with diverse populations and understanding cultural nuances