Robert Nolen
Los Angeles ,CA
Summary
Dynamic and dedicated professional with a strong background in customer service and cash handling at 7-Eleven. Proven ability to resolve issues effectively while maintaining a clean and organized environment. Recognized for reliability and teamwork, consistently enhancing customer satisfaction and fostering repeat business through exceptional communication skills.
Overview
17
17
years of professional experience
Work History
Cashier
7-eleven
05.2025 - Current
- Operated cash register, processed transactions efficiently and accurately.
- Provided excellent customer service, assisting with inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in restocking shelves, ensuring product availability for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Delivery Driver
Mz Veez Delectable Deserts
11.2023 - 06.2025
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery schedules.
- Maintained vehicle cleanliness and functionality, conducting regular inspections for safety compliance.
- Communicated effectively with customers regarding delivery status and order modifications.
- Managed inventory during deliveries, verifying accuracy of items received against orders.
- Adapted quickly to route changes, optimizing delivery efficiency while maintaining quality service.
- Ensured compliance with local traffic laws and company policies during all deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Caregiver
Clarence Hood
03.2024 - 01.2025
- Assisted clients with daily living activities, promoting independence and well-being.
- Administered prescribed medications according to care plans, ensuring compliance and safety.
- Maintained accurate records of client health and progress for review by healthcare professionals.
- Collaborated with multidisciplinary teams to develop personalized care strategies for clients.
- Provided emotional support and companionship, enhancing overall quality of life for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Custodian
Bradley Milken Youth Center
03.2017 - 08.2017
- Implemented best practices for waste disposal and recycling to promote environmental sustainability.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
- Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
- Coordinated with maintenance team to address and resolve facility issues promptly.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Moved furniture for cleaning and set up for special events.
General Labor
Elias & Staffing Co
04.2016 - 01.2017
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
- Increased overall job site efficiency by assisting with general labor tasks when necessary.
- Performed general labor duties such as loading/unloading trucks or digging trenches when needed for successful project completion.
- Fostered positive relationships with colleagues across departments for seamless collaboration when handling escalated issues or transferring calls.
Custodian
Watts Labor Community Action Committee
05.2009 - 08.2010
- Maintained cleanliness and organization in community facilities to ensure safe environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, for efficient facility upkeep.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for operations.
- Collaborated with team members to coordinate daily cleaning schedules and prioritize tasks effectively.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Moved furniture for cleaning and set up for special events.
Education
High School Diploma -
Inglewood Adult School
Inglewood, CA06.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Cash handling
- Written and verbal communication
- Cash register operation
- Reliability and punctuality
- Issue resolution
- POS systems
- ID verification
- Reports and documents
- Fraud prevention awareness
Timeline
Cashier
7-eleven
05.2025 - Current
Caregiver
Clarence Hood
03.2024 - 01.2025
Delivery Driver
Mz Veez Delectable Deserts
11.2023 - 06.2025
Custodian
Bradley Milken Youth Center
03.2017 - 08.2017
General Labor
Elias & Staffing Co
04.2016 - 01.2017
Custodian
Watts Labor Community Action Committee
05.2009 - 08.2010
High School Diploma -
Inglewood Adult School