Robert Nunez
El Paso,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Roth's Choice 70
Sunland Park, NM
07.2015 - 03.2020
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Controlled finances to lower costs and keep business operating within budget.
Multi-Property Manager
Integrity Asset Management
El Paso, TX
01.2006 - 07.2015
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained sufficient number of units market-ready for lease.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Education
Bachelor of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Hooksett, NH07.2023
Associate of Science - Healthcare
Ultimate Medical Academy - Clearwater
Clearwater, FL06.2020
Skills
- Account Reconciliation
- Travel Coordination
- Information Protection
- Database Administration
- Workflow Planning
- Mail Handling
- Report Writing
- Customer Relations
Accomplishments
- Advanced from Staff Accountant to Property Manager within 1 year for 15 properties.
- Lowered slow file from 32% to under five% (Delinquent Accounts).
- Increased occupancy from 60% to 95% within first year.
- Awarded High Five Award for Excellence from Integrity Asset Management
Certification
- NALP - National Apartment Leasing Professional
Timeline
Office Manager
Roth's Choice 70
07.2015 - 03.2020
Multi-Property Manager
Integrity Asset Management
01.2006 - 07.2015
Bachelor of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Associate of Science - Healthcare
Ultimate Medical Academy - Clearwater
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