Robert Nygaard
Twin Falls,ID
Summary
Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about trucks and trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Conscientious Truck Driver knowledgeable about DOT safety regulations and route planning. Accident-free safe driver with clean MVR with no violations. Over 9 years of experience on road. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
JOBS NOT LISTED
AUTOMOTIVE REAPIR OVER 15 YEARS
Diagnostic and repair 2 dealerships and Midas exhaust and vehical repair and H&S GARAGE in highschool and 4 years in US ARMY as a mechanic.
Overview
16
16
years of professional experience
Work History
Truck Driver
Two Bros and Jack
Portland, OR
09.2019 - 11.2023
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Managed personal driving time according to Hours of Service regulations.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Truck Driver
CRST Expedited
Cedar Rapids, IA
09.2014 - 09.2019
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Reported all accidents or violations to management immediately upon occurrence.
- Verified load against shipping papers to ensure accuracy of shipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, dangerous curves., in order to plan most efficient routes.
- Managed personal driving time according to Hours of Service regulations.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Loaded, balanced and secured product to safely transport goods.
- Logged driving hours and fuel usage data on time to keep reports current.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Read and interpreted maps to determine vehicle routes.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Hooked and unhooked trailers from tractor and converter dollies.
- Delivered customer orders to homes and places of business within established time frames.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
- Retained valid proof of insurance and registration in vehicles.
- Used ropes and blocks to safely secure cargo for transport.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Maintained safe driving habits to protect property and general public on roadways.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Worked well with dispatchers to communicate route and schedule changes.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Obtained signatures needed to complete and process paperwork.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Processed shipment documents neatly and efficiently for each load.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Inspected vehicle and personally handled routine upkeep.
- Recorded expenses and maintained receipts.
- Fulfilled back haul orders and spotting trailers in loading yard.
Assistant Manager
Walmart
Alva, OK
11.2013 - 08.2014
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed inventory audits to identify losses and project demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
ZMS
Walmart
Durant, OK
11.2012 - 09.2013
- Developed and implemented merchandising strategies to increase sales volume.
- Created daily work schedules for staff according to store traffic trends and business objectives.
- Performed weekly audits of merchandise displays and stock levels in stores.
- Trained new team members on retail operations procedures and policies.
- Organized promotional events in stores to drive customer engagement and loyalty.
- Maintained accurate records of store inventories using POS systems.
- Resolved customer complaints promptly and professionally.
- Implemented loss prevention measures in accordance with company policy.
- Ensured proper placement of new items within the store layout for maximum visibility.
- Assisted in developing plans for seasonal markdowns or clearance sales events.
- Analyzed staff performance and recommended changes to initiate operations improvements in store.
- Developed and maintained effective activity schedule and zone compliance with established timeframes.
- Executed multiple projects simultaneously, coordinating and prioritizing tasks.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Maintained physical inventory of merchandise and implemented systems to monitor costs.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Verified product placements in web scheduler.
Unloader Associate
Walmart
Anaheim, CA
09.2011 - 08.2012
- Unloaded freight from trucks and containers using pallet jacks, hand-trucks, and forklifts.
- Verified shipment accuracy against shipping documents.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
- Palletized goods for storage or transport utilizing shrink wrap machines and plastic banding equipment.
- Operated a variety of material handling equipment such as conveyor systems, order pickers, reach trucks, power jacks and other related warehouse machinery.
- Inspected products for damages or defects prior to stocking shelves.
- Recorded all incoming shipments into the inventory management system.
- Assisted with loading customer orders onto delivery vehicles while adhering to safety policies and procedures.
- Maintained an organized work area by sweeping floors, wiping down surfaces and removing debris from the dock area.
- Followed proper lifting techniques when moving heavy items manually or with mechanical assistance.
- Ensured compliance with company safety standards and OSHA regulations at all times.
- Reported any discrepancies between shipped items and packing slips to supervisors immediately upon discovery.
- Performed cycle counts on inventory items as requested by supervisor or lead personnel.
- Staged products for put away in designated locations within the warehouse facility.
- Communicated effectively with co-workers regarding daily tasks assignments.
- Utilized RF scanners to accurately record product information into the computer database.
- Participated in physical inventories as needed.
- Handled packages safely while unloading and transporting.
- Loaded and unloaded packages from loading dock to trucks.
- Labeled packages and pallets to ensure efficient identification of items.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Adhered to workplace safety standards and OSHA regulations.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Packed boxes and stock using organizational guidelines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Used digital database to keep records of units and stock moved.
2nd Shift Lead
Walmart
Durant, OK
04.2008 - 09.2011
- Assisted in the training and development of 2nd shift staff.
- Coordinated daily operations to ensure smooth transition between shifts.
- Monitored work performance and provided feedback to employees on their progress.
- Developed strategies for improving efficiency, quality control, and customer service.
- Ensured compliance with safety regulations and procedures throughout the facility.
- Maintained accurate records of employee attendance, overtime hours, and other data as required.
- Communicated effectively with all departments to resolve issues quickly and efficiently.
- Provided guidance to team members during production activities to ensure maximum productivity.
- Inspected finished products for accuracy and quality assurance prior to shipping or storage.
- Resolved customer complaints promptly by utilizing problem-solving skills and good judgment.
Education
High School Diploma -
Kingston High School
Kingston, OK01-1998
Some College (No Degree) - Automotive Mechanics
ATI Career Training Center - North Richland Hills
North Richland Hills, TXSkills
- Delivery Scheduling
- Load Security
- Equipment Operation
- Route Management
- Vehicle Inspections
- Troubleshooting
- System Upgrades
- Mechanical Systems
- Work Order Management
- Hand and Power Tools
- Quality Assurance
- Problem Diagnosis
- Safety Procedures
- Performance Tuning
- Defective Parts Disassembly
- Computerized Diagnostics
- Safety Management
- Battery Testing
- Diagnostic Abilities
- Component Repairs
- Road-Worthiness Evaluations
- Customer Relationship Management (CRM)
- Power Steering Repair
- Diagnostics
- Fluid Level Testing
- Brake Systems
- Documentation and Reporting
- Maintenance and Repairs
- Wheel Alignment
- Grease and Lubricant Application
- Cooling Systems
- QC
- Electrical Systems
- Price Quoting
- Preventive Maintenance
- Suspension Systems
- Engine Repair
- Troubleshooting Skills
- Repairs Knowledge
Timeline
Truck Driver
Two Bros and Jack
09.2019 - 11.2023
Truck Driver
CRST Expedited
09.2014 - 09.2019
Assistant Manager
Walmart
11.2013 - 08.2014
ZMS
Walmart
11.2012 - 09.2013
Unloader Associate
Walmart
09.2011 - 08.2012
2nd Shift Lead
Walmart
04.2008 - 09.2011
High School Diploma -
Kingston High School
Some College (No Degree) - Automotive Mechanics
ATI Career Training Center - North Richland Hills
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