Robert Obiagwu
Sterling Heights
Summary
Resourceful worker with expertise in standard software and Cisco network applications, and a dynamic personality. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving.
Overview
5
5
years of professional experience
Work History
Stocker
Dollar Tree
08.2025 - Current
- Organized and maintained inventory levels for optimal stock availability
- Executed product placement strategies to enhance visual merchandising
- Collaborated with team members to streamline receiving and stocking processes
- Trained new staff on safe handling practices and operational procedures
- Implemented efficient restocking techniques to improve workflow and customer satisfaction
- Greeted customers and directed them to the products they requested.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Reduced out-of-stock situations with regular monitoring of product levels on the sales floor.
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Facilitated smoother store openings by stocking necessary products before each shift.
Overnight Sales Associate
Home Depot
01.2023 - Current
- Assisted customers with product selection, ensuring satisfaction and enhancing their shopping experience.
- Monitored inventory levels and restocked shelves promptly to maintain product availability for customers.
- Maintained organized sales floor, optimizing product placement for increased visibility and accessibility.
- Trained new team members on operational procedures, improving overall team performance and service quality.
- Collaborated with management to implement promotional displays, driving sales of featured products effectively.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Assisted customers with product selection, ensuring satisfaction and enhancing shopping experience.
Sales Representative
Vector
06.2022 - 01.2024
- Setting appointments with potential customers through personal contacts and referrals.
- Presenting Cutco products to prospective customers and writing up customer orders.
- Assisting existing customers with service requests.
- Review personal performance with their manager through meetings and over the phone.
- Attending advanced training sessions and optional conferences to increase knowledge and productivity.
- Delivered product demonstrations, effectively communicating features and benefits to potential customers.
- Expanded customer base through cold calling, networking, and relationship building.
E-commerce clerk
Kroger Co.
12.2021 - 12.2023
- Prepare and deliver online orders that consistently exceed customer expectations in terms of ease of shopping, variety, and freshness.
- Maintained inventory levels through regular stock checks and replenishment
- Trained new staff on operational procedures and customer service standards
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Scan and bag products to fulfill customers online orders while paying particular attention to specific customer instructions.
- Ensure quality and freshness of all items while meeting and exceeding timeliness and efficiency standards.
- Maintain the intake of customer orders to ensure customers are helped quickly and efficiently.
- Assist in training new e-Commerce team members and developing schedules to meet operational needs.
- Troubleshoot and maintain e-Commerce equipment and ensure staging areas are organized and cleanly.
- Processed customer transactions accurately using point-of-sale systems
Intern
Tenece
12.2020 - 01.2021
- Sorted and organized files, spreadsheets, and reports.
- Answered incoming telephone calls, took down messages, and provided information.
- Took detailed meeting minutes, prepared meeting rooms, and compiled paperwork for to support department.
- Searched at the library and in scholarly databases to locate necessary information for research projects.
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
- Performed administrative duties and staff support tasks.
- Analyzed problems, identified solutions, and made decisions.
- Assisted in the development of process documentation for team training and onboarding.
- Streamlined workflow processes, enhancing overall team productivity and communication.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High school Diploma -
Loyola Jesuit College
09.2021
Associate of Science - Information Technology
Macomb Community College
Warren, MI04-2026
Skills
- Administrative tasks
- Database Management
- Spreadsheet development
- Database entry
- Problem-solving
- Routing protocols
- Load balancing
- Basic Coding skills
- IP addressing and subnetting
- Network Troubleshooting Abilities
- OSPF routing
- Network configuration
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Stocker
Dollar Tree
08.2025 - Current
Overnight Sales Associate
Home Depot
01.2023 - Current
Sales Representative
Vector
06.2022 - 01.2024
E-commerce clerk
Kroger Co.
12.2021 - 12.2023
Intern
Tenece
12.2020 - 01.2021
High school Diploma -
Loyola Jesuit College
Associate of Science - Information Technology
Macomb Community College