Robert O'keefe
Portland,OR
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level associate position. Ready to help the team achieve company goals. Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by a successful tenure at Discount Tire. Expert in tire installation and balancing, coupled with exceptional time management skills, significantly improved service delivery. Skilled in automotive detailing and customer service, consistently achieving and exceeding employer expectations. Organized general laborer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
7
7
years of professional experience
Work History
Auto Detailer
IAA Auto Auction
03.2024 - 07.2024
- Washed cars and trucks daily for auto auction
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Warehouse Assistant
Sam Levitz Furniture
10.2022 - 03.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
Sales Assistant
The Spa and Patio Store
04.2019 - 11.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Tire Technician
Discount Tire
06.2017 - 10.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
General Laborer
PMI
09.2018 - 02.2019
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed quality checks on products and materials to identify any defects.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
Education
High School Diploma -
Highland High School
Gilbert, AZ05.2010
Skills
- Automotive detailing
- High-pressure washing
- Interior detailing proficiency
- Engine bay detailing
- Time Management
- Customer Service
- Packaging and Labeling
- Order Picking
- Cash Handling
- Stock management
- Sales expertise
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- Heavy Lifting
- Problem-Solving
- General tool knowledge
- Organization
- Hand and power tools
- Debris and trash removal
Timeline
Auto Detailer
IAA Auto Auction
03.2024 - 07.2024
Warehouse Assistant
Sam Levitz Furniture
10.2022 - 03.2024
Sales Assistant
The Spa and Patio Store
04.2019 - 11.2021
General Laborer
PMI
09.2018 - 02.2019
Tire Technician
Discount Tire
06.2017 - 10.2019
High School Diploma -
Highland High School
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