Robert Daniel Okon
Lewisville,Tx
Summary
Highly efficient freight lead, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Expertise in training, running, and leading in a multitude of situations and environments. A problem solver who takes a logical "programmer's" approach to finding the most efficient, effective, way to solving issues.
High Communication skills with a talent in presentations.
Overview
15
15
years of professional experience
Work History
Web Applications Developer
Internet Business Group
05.2011 - 02.2012
- Building 'Bizz.net', A social network for Business to Business interactions and Business Search
- Also worked with various customers building full sites from scratch
- From 'Idea' to 'Live', meaning I lead team from start to finish
Freight Crew
WinCo Foods
08.2017 - 05.2024
- Unloaded trucks using manual and electronic pallet jacks.
- Answered questions to foster pleasant environment, making customers feel welcomed and appreciated.
- Checked product quality and removed and destroyed expired, outdated and defective items.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Created builds for endcaps and the wall that were both structurally sound and appealing to look at.
- Gained and maintained department product knowledge to facilitate customer service.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Unloaded and stocked shelves and displays to maintain product quality and availability.
Lead Clerk
WinCo Foods
05.2024 - 03.2025
- Used the AS400 to order stock for grocery, deli and freezer departments.
- Received trucks into the system using both the scan gun and the computer, including resolving issues during the process.
- Built, maintained, and decided on displays to be used everywhere throughout the store.
- Lead the freight team, hitting target numerous weeks in a row.
- Handled crises as the manager on duty, even when a customer's life was at risk.
- Trained numerous employees to become freight members as well as other lead clerks so that they too can be successful.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Apprentice Manager
WinCo Foods
03.2025 - Current
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Used company reports to analyze sales, gross profit and inventory activities.
- Assisted with onboarding of new employees by providing training and development resources.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Accelerated Program - Game Design and Development
Full Sail University
Winter Park, FL11-2010
Graduated - undefined
Milton Hershey School
Hershey, PA01-2007
Skills
- C/C
- C#
- Ruby
- Ruby on Rails
- HTML
- XML
- PHP
- Javascript
- HAML
- DirectX
- AJAX
- Java
- MySQL
- Microsoft SQL Server
- Microsoft Windows
- Linux
- Microsoft Visual Studio
- Adobe Dreamweaver
- Microsoft Frontpage
- Git
- Github
- SVN
- Organizational leadership
- Data tracking
- Warehouse operations
- Operational efficiency
- Shipping and receiving
- Deadline management
- Shipping document verification
- Drawer balancing
- Credit and cash transactions
- Returns processing
- Product restocking
- Point-of-sale system
- POS system operations
- Customer assistance
- Visual merchandising
- ID verification
- Clear communication
- Attention to detail
- Operations management
- Performance appraisal
- Grocery Manager Food Safety Certification
- TABC Certification
- Workplace safety
- Compliance management
More information - References
References as well as Recommendations can be found at: www.linkedin.com/bunnybacon
Technicalskills
C, C++, C#, Ruby, Ruby on Rails, HTML, XML, PHP, Javascript, HAML, DirectX, AJAX, Java, MySQL, Microsoft SQL Server, Microsoft Windows, Linux, Microsoft Visual Studio, Adobe Dreamweaver, Microsoft Frontpage, Git, Github, SVN
Timeline
Apprentice Manager
WinCo Foods
03.2025 - Current
Lead Clerk
WinCo Foods
05.2024 - 03.2025
Freight Crew
WinCo Foods
08.2017 - 05.2024
Web Applications Developer
Internet Business Group
05.2011 - 02.2012
Graduated - undefined
Milton Hershey School
Accelerated Program - Game Design and Development
Full Sail University