Robert Oliver
Oak Lawn,IL
Summary
Dynamic professional with a proven track record at Dollar Tree Distribution Center, enhancing inventory accuracy and operational efficiency through meticulous audits and process improvements. Skilled in warehouse safety and shipping, with a flair for fostering team productivity and customer satisfaction. Demonstrates exceptional accuracy, precision, and a commitment to continuous improvement.
Overview
27
27
years of professional experience
Work History
Inventory Checker
Dollar Tree Distribution Center
10.2019 - 08.2022
- Improved inventory accuracy by conducting regular audits and reconciling discrepancies.
- Conducted root cause analysis on recurring discrepancies leading to improvements in receiving processes and supplier relations.
- Collaborated on continuous improvement projects that led to enhanced inventory management systems and increased overall operational efficiency.
- Trained new team members on inventory procedures, increasing overall accuracy and productivity.
- Maintained a clean and organized warehouse environment to facilitate efficient operations and reduce safety hazards.
Intake Coordinator
Animal Welfare League Chicago Ridge
05.2017 - 11.2019
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
Inventory Checker
Dollar Tree Distribution Center
11.2012 - 04.2017
- Trained new team members on inventory procedures, increasing overall accuracy and productivity.
- Coordinated physical inventory counts across multiple warehouse locations ensuring accurate reporting within tight deadlines.
Online Reseller
Self-employeed
08.2007 - 09.2011
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
Store Manager
Greased Lightning
09.2002 - 11.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cryptologic Linguist
USAF
03.1995 - 11.2001
- Contributed to national security objectives by delivering timely intelligence assessments based on accurate translations of foreign communications.
- Streamlined translation processes for faster mission support, utilizing advanced software tools.
- Increased accuracy of intelligence reports through meticulous attention to detail in language analysis.
Education
Associate Degree - Spanish
Defense Language Institute
Monterey, CA10.1995
Diploma - General Studies
Oak Lawn Community High School
Oak Lawn, IL06.1992
Skills
- Warehouse safety
- Shipping and receiving
- Stock rotation
- Accuracy and precision
- Forklift operator certification
Languages
Spanish
Professional Working
Timeline
Inventory Checker
Dollar Tree Distribution Center
10.2019 - 08.2022
Intake Coordinator
Animal Welfare League Chicago Ridge
05.2017 - 11.2019
Inventory Checker
Dollar Tree Distribution Center
11.2012 - 04.2017
Online Reseller
Self-employeed
08.2007 - 09.2011
Store Manager
Greased Lightning
09.2002 - 11.2006
Cryptologic Linguist
USAF
03.1995 - 11.2001
Associate Degree - Spanish
Defense Language Institute
Diploma - General Studies
Oak Lawn Community High School
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