Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Oliver

Delaware,OH

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Flooring Installation Specialist/Project Estimator

Delaware Floor Company
06.2009 - Current
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Utilized technical expertise to quickly diagnose issues during installations, preventing delays in project completion times.
  • Earned recognition from management for consistently receiving positive feedback from satisfied customers postinstallation.
  • Reduced service call-backs by performing thorough system checks after installations.
  • Provided exceptional customer service through clear communication, timely responses, and professional demeanor during all interactions.

Server/Bartender

Restoration Brew Worx
06.2016 - 03.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Cultivated warm relationships with regular customers.

Ski Lift Operator

Vail Resorts Inc
11.2013 - 03.2014
  • Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
  • Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
  • Streamlined daily operations by effectively managing queues at busy times, ensuring an enjoyable experience for all guests waiting in line.
  • Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.
  • Improved overall efficiency by conducting routine maintenance checks on ski lift equipment as per established guidelines.
  • Upheld high standards of cleanliness around the ski lift area, promoting an inviting atmosphere for all guests.

Education

Rutherford B. Hayes High School
Delaware, OH
06-2011

Skills

  • Power tool operation
  • Hand tool proficiency
  • Hardware installation
  • Customer service
  • Workload prioritization
  • Crew management
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking

Timeline

Server/Bartender

Restoration Brew Worx
06.2016 - 03.2018

Ski Lift Operator

Vail Resorts Inc
11.2013 - 03.2014

Flooring Installation Specialist/Project Estimator

Delaware Floor Company
06.2009 - Current

Rutherford B. Hayes High School

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Robert Oliver