Summary
Overview
Work History
Education
Skills
Timeline
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Robert Osborne

Summary

Dedicated and accomplished professional with a proven track record of success as a Director of Programming and College Site Director, coupled with a relentless pursuit of excellence. Currently pursuing a BBA Degree in order to begin a Master of Business Administration (MBA) degree specializing in Finance, I bring a wealth of hands-on experience and a deep understanding of business leadership and management. My tenure in leadership roles has cultivated a strategic mindset, adeptness in data-driven decision-making, and a knack for fostering high-performing teams. Eager to leverage my unique blend of leadership and business skills to bring innovation and deliver tangible results.

Overview

6
6
years of professional experience

Work History

Director of Programming

ZOE LA
01.2022 - Current
  • Lead and manage the programming team which consisted of approximately 40 people to ensure successful planning and execution of events, services, and initiatives.
  • Streamlined operations and prioritized tasks, allowing for 25% revenue growth year-to-date 3 years in a row.
  • Develop and implement strategies to enhance overall effectiveness and efficiency of programming operations.
  • Collaborate with cross-functional teams to align programming initiatives with organizational goals.
  • Analyze and evaluate program outcomes, making data-driven decisions to improve future initiatives.
  • Foster strong relationships with external partners and stakeholders to enhance collaboration and sponsorship opportunities.

Site Director

Southeastern University
03.2021 - 02.2023
  • Developed strategic plans for site growth, resulting in increased revenue and profitability.
  • Operational Leadership: Directed all aspects of operations for a satellite campus of Southeastern University, ensuring alignment with the institution's mission, values, and academic standards. Managed day-to-day operations, including facilities, staff, and resources.
  • Strategic Planning: Developed and implemented strategic plans to drive growth and enhance the reputation of the extension site. Collaborated with university administration to align campus goals with broader institutional objectives.
  • Academic Oversight: Provided leadership and support to faculty and staff in delivering high-quality academic programs. Ensured adherence to accreditation standards and facilitated continuous improvement initiatives.
  • Student Engagement: Fostered a vibrant campus community conducive to student success and satisfaction. Implemented initiatives to enhance student engagement, retention, and graduation rates.
  • Community Relations: Cultivated relationships with local stakeholders, including businesses, government agencies, and community organizations, to promote the extension site and foster partnerships beneficial to students and the university.
  • Financial Management: Managed the extension site's budget, including revenue generation, expense control, and financial reporting. Implemented cost-effective strategies to maximize resources and support long-term sustainability.

Guest Relations Coordinator

Montage
02.2018 - 03.2020
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Streamlined communication between departments for improved guest experiences.
  • Coordinated special events and VIP services to create memorable stays for guests.
  • Trained new team members on company policies and guest relations best practices, ensuring consistent service quality.
  • Managed approximately 35 high profile guests at one time

Education

BBA - Minor Finance & Accounting

Southeastern University
Los Angeles, CA
06.2027

Associates Degree - Business Administration

Southeastern University
Los Angeles, CA
05.2019

High School Diploma -

Limestone Community High School
Bartonville, IL
05.2016

Skills

  • Operations Management
  • Financial Management
  • Team Leadership
  • Resource Allocation
  • Scheduling
  • Strategic Leadership
  • Problem-Solving
  • Staff Hiring and Evaluations
  • Budget Coordination
  • Project Management
  • Data Analytics
  • Strategic Planning

Timeline

Director of Programming

ZOE LA
01.2022 - Current

Site Director

Southeastern University
03.2021 - 02.2023

Guest Relations Coordinator

Montage
02.2018 - 03.2020

BBA - Minor Finance & Accounting

Southeastern University

Associates Degree - Business Administration

Southeastern University

High School Diploma -

Limestone Community High School

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Robert Osborne