Robert E Ostler
American Fork,UT
Summary
Caring Behavioral Therapist and Leader with 28 years of extraordinary care. Helping clients with social and emotional issues develop techniques to deal with daily challenges in medical, psychiatric, substance abuse, home visiting and educational settings. A successful track record of leading positive change and organizational improvement including new program start-up and development.
Flexible clinician comfortable administering individual or group therapy, psychosocial assessment, crisis and psychiatric evaluations, medical trauma, and end-of-life issues. Strong team player who easily creates and maintains strong collaborative partnerships with all team members involved with patient care. Expert at teaching others to tackle problems constructively through behavior modification and a willingness to take on added responsibilities to meet team goals
Overview
28
28
years of professional experience
Work History
Therapist III
Acadia Healthcare - Highland Ridge Hospital
10.2023 - Current
- Worked with 6-12 clients daily depending on census.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
- Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster a supportive home environment for client recovery.
- Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
- Delivered brief interventions to help clients develop healthy coping skills.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
Director of Clinical Services
Highland Ridge Hospital
05.2022 - 10.2023
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Managed financial resources efficiently, optimizing budgets for maximum service delivery without compromising patient care quality.
- Collaborated effectively with other organizational leaders on cross-functional projects, further improving overall service offerings available to patients and their families.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team's overall success.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff
Telehealth Crisis Worker
HCA, MountainStar Healthcare, MSTAR Contact Center
08.2017 - 05.2022
- Provide crisis intervention, community resource guidance, and facilitate Discharge Safety Plans or inpatient placements for patients with behavioral health concerns
- Enhanced crisis response efficiency by using the latest telehealth technologies, phones, and in-person assessments for 15-25 individual per 12 hour shift from contracted Hospital Emergency Rooms in Utah, Alaska, Idaho, Wyoming, and Montana.
- Served as a Shift Coordinator and collaborated within the Interdisciplinary Patient Care Teams.
Health Program Specialist III
State of Utah, Department of Health – Office of Home Visiting
12.2014 - 08.2017
- Operate with autonomy in managing health care programs, policies, and compliance
- Resolve complex issues, interpret regulations, and ensure adherence to federal and state mandates.
- Led strategic development, oversight, implementation, and evaluation of Federal MIECHV-funded comprehensive in-home support programs across Utah for pregnant women, infants, and toddlers. Using Parents as Teachers and Nurse-Family Partnerships, skilled home visitors ensured families well-being and fostered nurturing environments.
- Home Visitors collaborated with families, community resources, and healthcare providers to enhance maternal and child health outcomes, ensuring comprehensive support for families during critical early stages.
Review Planning Associate
Danya International, Inc.
01.2011 - 08.2014
- Conducted thorough analysis of grantee data, creating comprehensive reports for team planning, construction, coordination, and deployment of Federal monitoring teams for Head Start Triennial reviews.
- Coordinated logistics, including travel arrangements, accommodations, car rentals, and onsite team support during reviews.
- Demonstrated proficiency in remote work, utilizing paperless environments, databases, and government security tools
Hospice Social Worker & Crisis Worker
Intermountain Healthcare
04.2003 - 01.2011
- Championed family-centered approach to patient care, prioritizing dignity, quality of life, and compassionate end-of-life outcomes
- Enhanced patient and family understanding of hospice services by providing thorough education and resources.
- Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
- Assisted bereaved family members with grief support services, connecting them to community resources when needed.
- Increased awareness of available hospice services within the community through targeted outreach initiatives and educational presentations.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
- Collaborated with medical professionals to advocate for the unique psychosocial needs of each patient within a holistic care approach.
Program Manager II
North Idaho College Head Start
08.1996 - 03.2003
- Provided leadership, guidance, and direct supervision to teams of Center Managers, Home Visitors, and Early Childhood Educators, overseeing services for 294 children and families across five counties of the panhandle.
- Held key roles as Health & Safety, Child Abuse & Neglect, and Mental Health manager
- Ensured regulatory compliance by closely monitoring adherence to Head Start performance standards and guidelines throughout the program lifecycle.
Education
Master of Science - Social Work
Eastern Washington University
Spokane, WA06.1996
Bachelor of Science - Clinical Psychology
Brigham Young University
Provo, UT04.1991
Certificate of Completion -
International Air Academy
Ontario, CA04.1985
Skills
- Administration & Leadership
- Teamwork and Collaboration
- Effective Communication
- Adaptability and Flexibility
- Organizational Skills
- Attention to Detail
- Treatment Planning
- Behavior Modification
- Group Therapy
- Family Therapy
- CBT Techniques
- DBT Techniques
- Positive Patient Experiences
- Seeker of New Responsibilities
- Multitasking
- Computer Literacy
- Active Listening
- Multicultural Competence
- Self-Care Promotion
- Decision-Making
- Analytical Thinking
- Goal Setting
- Adaptability
- Interpersonal Skills
- Continuous Improvement
Timeline
Therapist III
Acadia Healthcare - Highland Ridge Hospital
10.2023 - Current
Director of Clinical Services
Highland Ridge Hospital
05.2022 - 10.2023
Telehealth Crisis Worker
HCA, MountainStar Healthcare, MSTAR Contact Center
08.2017 - 05.2022
Health Program Specialist III
State of Utah, Department of Health – Office of Home Visiting
12.2014 - 08.2017
Review Planning Associate
Danya International, Inc.
01.2011 - 08.2014
Hospice Social Worker & Crisis Worker
Intermountain Healthcare
04.2003 - 01.2011
Program Manager II
North Idaho College Head Start
08.1996 - 03.2003
Master of Science - Social Work
Eastern Washington University
Bachelor of Science - Clinical Psychology
Brigham Young University
Certificate of Completion -
International Air Academy
Availability
Immediately
Hobbies and Interests
- Sports: Youth Club Soccer, recreational Volleyball and Basketball
- Cooking: Desserts, Entrees, Appetizers and Bread Making
- Technology: Computers, Information Systems and Desktop Publishing
- Arts & Crafts: Pottery, Ceramics, Graphic Design, Painting and Stained Glass
- Traveling: United States, Hawaii, Europe, Germany, Great Britain, Fiji, Mexico and Cruising
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