Robert Pacheco
Bronx,NY
Summary
Detail-oriented professional with exceptional communication, bilingual abilities and situational management skills. Proven aptitude to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
Electrician Helper
A.S.H. Electric Corp.
10.2016 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Organized materials and tools in to maintain clean and neat work areas.
- Learned to expertly use hand and power equipment for hoisting, drilling.
- Complied with safety standards and codes per National Electrical Code.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Optimized work readiness with organized tools and spaces.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Configured controllers and set up panels for residential / commercial installations.
Concierge Agent
257 Central Park Wes Inc.
07.2007 - 07.2023
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Assisted with luggage handling, valet services and concierge services.
- Created welcoming and comfortable environment for guests.
- Maintained accurate and up-to-date records of guest information.
- Maintained high level of professionalism and discretion when dealing with guests.
Education
ASE Certified Program in Automotive Service/Repair -
Apex Technical School
New York, NY10.2002
High School Diploma -
John F. Kennedy High School
Bronx, NY06.1998
Skills
- Personal assistance
- Exceptional communication
- Strong interpersonal skills
- Front desk support
- Personal information protection
- Safety procedures
- Problem-solving
- Multitasking and organization
- Conflict resolution
- Verbal and written communication
- Decision-making
- Excellent multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Electrician Helper
A.S.H. Electric Corp.
10.2016 - Current
Concierge Agent
257 Central Park Wes Inc.
07.2007 - 07.2023
ASE Certified Program in Automotive Service/Repair -
Apex Technical School
High School Diploma -
John F. Kennedy High School
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