Robert Packer
COLORADO SPRINGS,CO
Summary
Results-driven retail professional with extensive experience in operations and team leadership. Demonstrated success in enhancing customer satisfaction and driving sales through effective inventory management and staff development. Strong background in merchandising strategies and compliance with company policies, consistently optimizing store performance.
Overview
27
27
years of professional experience
Work History
Store Manager
The Home Depot Inc
06.2019 - Current
- Lead store operations, focusing on customer service and inventory management.
- Hire, train, and develop store associates to enhance performance.
- Oversee daily store activities and manage opening/closing procedures.
- Implement strategies to boost sales and improve customer satisfaction.
- Ensure compliance with company policies and federal regulations.
- Utilize financial reports to identify areas for operational improvements.
District Execution Manager
The Home Depot Inc
08.2009 - 06.2019
- Ensured product presentation aligned with planograms and merchandising standards.
- Built and maintained product displays to enhance customer shopping experience.
- Executed price changes and managed product rotation efficiently.
- Completed resets by dismantling and rebuilding displays according to guidelines.
- Maintained a clean and organized environment within the department.
- Collaborated with supervisors and associates to optimize operational efficiency.
Assistant Store Manager
The Home Depot Inc
06.2005 - 08.2009
- Supervised associates to drive sales and enhance customer service.
- Resolved customer issues to ensure a positive shopping experience.
- Managed inventory flow to maintain optimal in-stock position.
- Conducted performance coaching and training for associates.
- Analyzed sales trends to support business planning and profitability.
- Ensured compliance with safety policies and maintained store appearance.
Department Supervisor
The Home Depot Inc
03.1999 - 06.2005
- Lead and develop department associates to enhance customer service.
- Ensure optimal product availability through effective inventory management.
- Oversee merchandising strategies, including product placement and displays.
- Coach associates on customer engagement to drive satisfaction levels.
- Collaborate with store leadership to align department goals with store objectives.
- Provide feedback to management on operational improvements and merchandising decisions.
Education
Associate Of General Studies - Fire Science
Pikes Peak Community College
Colorado Springs, COAssociate Of General Studies -
University of Colorado At Colorado Springs
Colorado Springs, CORampart H.S.
Colorado Springs05.1993
Skills
- Customer service
- Inventory management
- Sales strategies
- Team leadership
- Performance coaching
- Merchandising standards
- Operational efficiency
- Compliance management
- Product presentation
- Problem resolution
Accomplishments
Completed District Manager Training.
Completed Advanced Development Training
Market Mentor for new Store Managers.
District Merchandising Captain
Advanced Training Instructor
Covered the District for 4 months leading all 10 stores to success.
Timeline
Store Manager
The Home Depot Inc
06.2019 - Current
District Execution Manager
The Home Depot Inc
08.2009 - 06.2019
Assistant Store Manager
The Home Depot Inc
06.2005 - 08.2009
Department Supervisor
The Home Depot Inc
03.1999 - 06.2005
Associate Of General Studies - Fire Science
Pikes Peak Community College
Associate Of General Studies -
University of Colorado At Colorado Springs
Rampart H.S.
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
John VaccaroJohn Vaccaro
Asset Protection Specialist at The Home Depot IncAsset Protection Specialist at The Home Depot Inc
Jacob LewisJacob Lewis
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc
Jalen StantonJalen Stanton
Customer Service Associate at The Home Depot IncCustomer Service Associate at The Home Depot Inc
Courtney DukekCourtney Dukek
Registered Nurse at UCHealth University of Colorado HospitalRegistered Nurse at UCHealth University of Colorado Hospital