Results-driven police officer with over 12 years of experience in law enforcement. Expertise in crisis intervention, detailed report writing, and fostering positive community relations. Committed to enhancing public safety through proactive policing and effective communication.
Work History
Police Officer
12 Years 4 Months
City of Pittsburgh | 03.2014 - Current
Conducted routine patrols to deter criminal activity and ensure community safety.
Responded promptly to emergency calls, providing assistance and maintaining public order.
Implemented crime prevention initiatives, leading efforts to reduce local crime rates through community engagement.
Prepared detailed reports of incidents, ensuring accurate documentation for investigations and legal proceedings.
Promoted positive relations between police and community members by participating in outreach programs and events.
Reduced criminal activity through proactive policing and effective communication with community members.
Handled domestic disputes effectively, utilizing conflict resolution skills to ensure the welfare of all involved parties.
Issued warnings and citations for traffic violations.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Special Needs Counselor
1 Year 7 Months
Sunrise School | 03.2013 - 10.2014
Collaborated with educators to integrate inclusive practices within classroom settings for diverse learners.
Monitored student progress and adjusted interventions based on ongoing assessments and feedback.
Provided crisis intervention and conflict resolution support, ensuring student safety and well-being.
Served as a liaison between special needs students and general education teachers, fostering collaboration and understanding on various accommodations required for success.
Reduced behavioral issues by implementing proactive strategies such as sensory breaks and visual schedules within the classroom setting.
Home Security/Cable Sales
1 Year
Coast 2 Coast | 01.2012 - 01.2013
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Delivered services to customer locations within specific timeframes.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Roofing Laborer
3 Years 7 Months
Extreme Decks and Roofing | 05.2009 - 12.2012
Assisted team members in roof repairs and installations, fostering collaboration on job sites.
Monitored inventory levels of supplies, ensuring timely replenishment for uninterrupted operations.
Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
Residential Supervisor
1 Year 5 Months
Residential Recovery | 08.2010 - 01.2012
Supervised daily operations of residential programs to ensure compliance with organizational standards.
Mentored staff in crisis intervention techniques, enhancing team performance and resident outcomes.
Fostered a supportive environment by facilitating communication between residents, families, and staff members.
Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
Ensured adherence to all federal, state, and local regulations governing residential facilities through consistent monitoring and timely updates to policies as needed.
Behavioral Youth Counselor/Shift Leader
1 Year 1 Month
The Holy Family Institute | 07.2009 - 08.2010
Collaborated with multidisciplinary teams to coordinate care and ensure holistic support for clients.
Implemented crisis intervention strategies to de-escalate conflicts and promote safety in residential settings.
Enhanced program efficiency by streamlining reporting processes and documentation standards for client progress.
Encouraged positive self-esteem in youths through strength-based approaches, fostering personal growth and development.
Conducted thorough intake assessments with new clients to gather pertinent information about their backgrounds, presenting concerns, strengths/weaknesses.
Taught children necessary life skills and provided for physical daily care.
Led recreational activities that promoted physical health, teamwork, and positive peer interactions among program participants.
Participated in client transports to various locations.
Maintained open communication with supervisors, seeking guidance and feedback to enhance professional growth and improve service delivery to clients.
Bar Manager
1 Year
The Beach | 05.2008 - 05.2009
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Trained and mentored staff on service excellence and product knowledge.
Managed inventory levels, optimizing stock control to reduce waste.
Coordinated special events, increasing bar visibility and patron engagement.
Closed out cash register and prepared cashier report at close of business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Job Recruiter
9 Months
Aerotek | 08.2007 - 05.2008
Developed recruitment strategies to attract top talent in competitive markets.
Conducted thorough interviews and assessments to ensure candidate fit with client needs.
Provided guidance and support to candidates throughout the recruitment process.
Managed end-to-end recruitment process, from job requisition to onboarding, ensuring positive candidate experience throughout.
Collaborated with other recruitment professionals to share best practices and develop innovative approaches to talent acquisition.
Increased candidate placements by developing strong relationships with clients and understanding their unique hiring needs.
Manager/Bar Manager/Bartender/Barback
5 Years 1 Month
Tequila Willie's | 07.2002 - 08.2007
Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
Managed staff schedules, optimizing workforce allocation for peak business hours.
Implemented inventory management systems, reducing waste and improving cost control.
Fostered a positive work environment, encouraging teamwork and employee engagement.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook/Server
2 Years 3 Months
Vincent's Pizza of Green Tree | 07.2000 - 10.2002
Prepared meals efficiently under time constraints for timely service during peak hours.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared food items in compliance with recipes and portioning control guidelines.
Prepared high-quality pizzas using traditional and modern cooking techniques.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Summer Laborer
1 Year 2 Months
Union Electric | 05.1999 - 07.2000
Operated heavy machinery for efficient transport of materials on job sites.
Assisted in maintaining safety protocols to ensure compliance with industry standards.
Collaborated with team members to execute construction and maintenance projects effectively.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Cook/Service Crew Member
4 Years 2 Months
Bruegger's Bagels | 10.1995 - 12.1999
Prepared and cooked various bagel flavors and toppings to meet customer preferences.
Maintained cleanliness and organization of kitchen equipment and workstations.
Collaborated with team members to streamline food preparation processes.
Trained new staff on cooking techniques and safety protocols.
Monitored inventory levels, ensuring timely restocking of ingredients.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Associate of Arts - Communications
University of Pennsylvania, Beaver PA | Beaver, PA