Summary

Overview

Work History

Education

Skills

Timeline

Robert Palladino

Chicago,IL

Summary

Dedicated and resourceful HR professional with a proven track record in prompt inquiry response, adept management of departmental communication channels, and precise documentation of employee changes. Proficient in the administration of diverse HR systems, including InfoCubic, ADP, UKG, and Teams, ensuring accurate data entry and system maintenance. Adept at facilitating New Staff Orientation, creating employee IDs, completing Form I-9, and providing comprehensive onboarding support. Demonstrates a commitment to upholding organizational policies and procedures, fostering a compliant and efficient workplace.

Overview

years of professional experience

Work History

Human Resources Compliance Assistant

Trilogy Behavioral Healthcare

05.2023 - Current

Responds promptly to inquiries within the Human Resources Department and efficiently manages the departmental email group for streamlined communication.

Creates, manages access, performs data entry, and provides general maintenance for various human resource systems, including InfoCubic, ADP, UKG, Teams, ensuring accurate and up-to-date records.

Facilitates New Staff Orientation by creating employee IDs, completing Form I-9, reviewing paperwork for completeness, answering questions, and ensuring a positive onboarding experience for new hires.

Ensures employee adherence to organization and departmental policies, procedures, and guidelines, contributing to a compliant and well-governed work environment.

ADA/FMLA Claims Expert

ComPsych Corporation

07.2020 - 04.2023

Researched claims and incident information in a timely manner to deliver solutions and resolve problems for clients.
Verified legitimacy of medical, state, FMLA and ADA records from across the country to maintain accuracy of internal database.
Provide accurate, professional, and timely responses to communications from internal and external clients.
Exceeded processing goals everyday in order to keep clients and shareholders updated as soon as possible.

Community Associate

Lyft

12.2019 - 05.2020

Represented organization in relations between staff and general public.
Met with applicants and current drivers at local facilities to prepare them for working with Lyft.
Fulfill proper data entry to upload on driver accounts.
Clearly communicate with and educate drivers one-on-one and in groups.

Customer Service/Bakery Team Member

Whole Foods

04.2015 - 12.2019

Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Commitment to building private label and brand name awareness to increase in-store sales.
Attended monthly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.