Summary
Overview
Work History
Education
Skills
Certification
Training
CUST
Timeline
Generic

Robert Parker

Florida / South Carolina,United States

Summary

Security-focused IAM Engineer with extensive expertise in identity governance, access control, and cloud security. Certified in Microsoft SC-300, CIAM, Azure Active Directory, and Epic Security, demonstrating a strong foundation in industry standards. Proven track record of implementing and managing IAM solutions across healthcare and enterprise environments, with proficiency in SSO, MFA, RBAC, and privileged access management. Committed to upholding compliance and security best practices while fostering continuous improvement in all initiatives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

IAM Engineer II

IAM Engineer II – Healthcare
NC, SC, FL
02.2016 - Current
  • Administer SailPoint IdentityNow, Entra ID, Duo SSO, BeyondTrust, and Secret Server
  • Design and implement SSO, MFA, and RBAC integrations across cloud and on-prem applications
  • Migrate ADFS to Duo SSO and Entra SSO; build SAML and OIDC connections
  • Configure Entra PIM for privileged access monitoring and auditing
  • Create risk-based access policies and role-based controls in SailPoint
  • Support Epic Security (100/200), Data Courier, and healthcare compliance initiatives
  • Serve as product owner for IAM technologies; collaborate with audit and compliance teams
  • Expand Okta deployment for 600+ users; document administrative processes
  • Support Office365, OWA, and ticketing systems including ServiceNow and Remedy
  • Develop bots and agents using AI CoPilot and Security CoPilot (in progress)

Owner / Operator

Reel Thing Charters
Key West, FL
12.2017 - Current
  • Operate charter boat services for fishing, diving, and snorkeling excursions
  • Manage business operations, customer service, and logistics

Desk Side Support Lead

AppleCare, Apple Inc.
Raleigh, NC
07.2013 - 01.2016
  • Provided technical support for Apple products in a high-volume call center
  • Certified in Apple Technical Support; supervised desktop support operations
  • Supported hardware/software/network issues across Mac and PC platforms

Education

B.S. - Computer Information Systems

DeVry University
Raleigh-Durham

Skills

  • Identity & Access Management (IAM)
  • SailPoint IdentityNow
  • Entra ID / SSO / PIM
  • Duo SSO / MFA
  • BeyondTrust / Secret Server
  • Active Directory / Group Policy
  • Azure / AWS / Google Cloud
  • Office 365 / Exchange / SharePoint
  • PowerShell / SAML / OAuth / OIDC
  • Epic Security / Data Courier
  • ITIL / ServiceNow / Remedy
  • Okta
  • Healthcare IT / HIPAA Compliance

Certification

  • Microsoft Certified: SC-300 Identity and Access Administrator
  • CIAM, CISM, AWS Cloud Practitioner
  • Epic Security & Data Courier Certified
  • ACSP, ACSA, AD Group Policy

Training

  • Honorable Discharge – U.S. Army, 18B (1984–1992)
  • Epic Training: Provider 100/200, Surgeon 100/200, Dragon / Optime
  • Technical Dress Rehearsal (TDR) and Go-Live support at UNC
  • Network Administration: Active Directory (On-prem & Entra ID), Exchange
  • Proficient in both Mac and Windows environments

CUST

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Timeline

Owner / Operator

Reel Thing Charters
12.2017 - Current

IAM Engineer II

IAM Engineer II – Healthcare
02.2016 - Current

Desk Side Support Lead

AppleCare, Apple Inc.
07.2013 - 01.2016

B.S. - Computer Information Systems

DeVry University

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