Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Patterson

El Paso

Summary

Dynamic professional with a proven track record at Pearl Properties, excelling in tenant issue resolution and strategic planning. Adept at enhancing customer satisfaction and maintaining high occupancy rates through effective communication and leadership. Skilled in managing property logistics and fostering a positive work culture, ensuring seamless transitions for residents.

Overview

4
4
years of professional experience

Work History

Leasing Consultant/Assistant Property Manager

Pearl Properties
07.2024 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Collected rent and tracked resident payments and information in computer system.
  • Coordinated leasing activities, tenant move-ins/outs, and lease renewals, maintaining high occupancy rates.
  • Prepare and review legal documents, including lease agreements, addendums, and notices to vacate.
  • Enforce property rules and policies while ensuring compliance with Fair Housing laws.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Followed up on delinquent tenants and coordinated collection procedures.

Manager

The Spot Smoke Shop.
02.2022 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Chaplin High School
El Paso, TX

Skills

  • Team Training & Development
  • Delegation & Task Prioritization
  • Strategic Planning & Goal Setting
  • Time Management & Multitasking
  • Decision Making Under Pressure
  • Communication & Interpersonal Skills
  • Problem-Solving & Critical Thinking
  • Leadership by Example & Positive Work Culture
  • Customer service expertise
  • Phone and email etiquette
  • Tenant issue resolution
  • Staff management

Timeline

Leasing Consultant/Assistant Property Manager

Pearl Properties
07.2024 - Current

Manager

The Spot Smoke Shop.
02.2022 - 05.2024

Chaplin High School

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