Robert Paulson

NYP Hudson Valley Hospital

Cortlandt Manor

08.2019 - Current

Maintained accurate medical records and ensured compliance with privacy regulations.
Communicated effectively with medical staff, patients, and families regarding inquiries.
Assisted in the preparation of departmental reports and documentation processes.
Utilized electronic health record systems to update patient information efficiently.
Coordinated interdepartmental communications to streamline workflow and operations.
Supported administrative functions by handling correspondence and office supplies management.
Managed the front desk area ensuring neatness at all times.
Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
Greeted visitors and patients in a courteous and friendly manner.
Answered telephone calls promptly and directed them to appropriate personnel or departments.
Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
Managed unit call reception and routed calls to correct department.
Provided patient information to facilitate timely admissions and discharges.
Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.