Robert Peck

I was in charge of doing all the liquor orders, plus the pricing. I also had to create a specialty drink menu that catered to our clientele. I also did take tables serving food and drink to them also.

• Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
• Increased restaurant revenue by upselling menu items and promoting daily specials.
• Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
• Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
• Trained staff members on use of POS system.
• Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
• Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
• Trained new staff on restaurant operations and policies to strengthen performance.
• Supervised server staff and simultaneously served personal section of tables.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.