Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Pedigo

Star,ID

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

2
2
years of professional experience

Work History

Shift Manager

Del Taco
01.2023 - Current
  • Trained new employees to do the tasks as efficiently as possible.
  • Calmly handled rude customers with a smile so that my employees felt as comfortable as possible while pleasing the customer.
  • Sent employees to break when they needed and it was appropriate for keeping the night going smoothly.
  • Some nights working alone due to shortage of employees.
  • Counted and ordered food products to maintain quality of food as well as making sure we had enough food to last until I did another truck order.
  • Wrote schedules for all of the employees making sure that everyone had their days off they needed while giving them the hours they wanted/deserved.
  • Working 6 nights a week as an overnight shift manager making sure the food quality is up to standard and above.
  • Have been training to be the Assistant General Manager for the past couple of weeks.

Crew Trainer

McDonalds
08.2021 - 01.2023
  • Trained other employees in customer service, food production, opening, and closing.
  • I manned the table and grill area at the busiest hours of the day during employee shortage.
  • Set friendly and professional examples of how to greet customers who weren't the happiest with the experience of the company.

Line Cook

Touchmark At Meadow Lake Village
08.2022 - 11.2022
  • Opened as the breakfast cook to prep food for lunch hours and for following days making sure to throw out food that wasn't good to serve.
  • Sundays I went out to the dining area to cook omelets for the residents however they wanted them.
  • Two days out of the week I worked in my own kitchen prepping, cooking, cleaning, and going out into the dining room to meet the residents getting feedback that helped me during my days working there.
  • Followed recipes to prepare quality food that I have never made before.

Cook

Micron
04.2022 - 06.2022
  • Working the grill and counter prepping breakfast sandwiches and burritos for employees of the company.
  • Prepped fresh food for multiple different stations in the food venue.

Crew Member

Popeyes
10.2021 - 03.2022
  • Worked well with teammates and accepted coaching from management team.
  • Hand tossed fresh chicken that I had seasoned and prepped in the morning.
  • Worked all shifts to cover for my co-workers during covid.
  • Closed most days filtering/cleaning fryers, srubbing floors full of flour and batter, as well as cleaning/sanitizing lobby for the guests.

Crew Member

Syman
09.2021 - 12.2021
  • Produced waddle with my crew stacking it for the company to sell to buyers.
  • Took 60-100 lb bails of straw from stacks to feed into a machine that stuffed the waddle.
  • Operated a forklift to move bails of straw from the stack to the machine.

Education

High School Diploma -

Middleton Academy
Middleton, ID
05.2023

Skills

  • Cash Handling/Cash Drawer Balancing
  • Verbal and Written Communication
  • Opening and Closing Procedures
  • Team Meetings
  • Guest Satisfaction
  • Corrective Actions
  • Labor and Food Cost Control
  • Handling Customer Complaints
  • Energetic and Enthusiastic
  • Coaching and Mentoring
  • Safe Food Handling
  • Quality Food Preperation

Timeline

Shift Manager

Del Taco
01.2023 - Current

Line Cook

Touchmark At Meadow Lake Village
08.2022 - 11.2022

Cook

Micron
04.2022 - 06.2022

Crew Member

Popeyes
10.2021 - 03.2022

Crew Member

Syman
09.2021 - 12.2021

Crew Trainer

McDonalds
08.2021 - 01.2023

High School Diploma -

Middleton Academy

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Robert Pedigo