Robert Pegrum

- Responsible for investigating and tracking known locations for vehicles out on repossession.

- Keeping records of collection and status of accounts.

- Work with vendors to ensure all repossession efforts have been worked to the fullest ability.

- Knowledge of local, state laws, federal laws and regulations regarding Collections/Repossession activities.

- Utilize company used programs to properly update assignments.

-Maintain a professional, first-class level of service for members and guests.

- Uphold all club policies and procedures.

- Oversee golf merchandise concession to achieve budgeted results.

- Create a positive work example for the golf operations team and an enjoyable, respectful work environment.

- Train new staff members.

- Develop marketing plans that support departmental goals.

- Work closely with Communications Director to ensure proper use of email and social media avenues for marketing campaigns to promote Golf Shop sales.

- Serve as a reliable resource for students.

- Enhance resident satisfaction by promptly addressing concerns and resolving conflicts within the community.

- Coordinate maintenance requests with appropriate staff members to address facility issues in a timely manner.

- Conduct regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.

- Solved grievances and complaints by collaborating with residents.

- Complete game day operation tasks as assigned.

- Assist in event set ups, changeovers, and event support for a variety of events affiliated with the Florida Everblades being held at Hertz Arena.

- Ensure facility rules, policies and procedures are followed; maintain and enforce safety standards.

- Provide general front desk support such as answering calls, greeting visitors, record keeping, data entry/collection, maintain records, develop reports, assist program staff with various administrative support tasks.

- Promoted proper stretching, warmups and conditioning exercises to prevent injuries.

- Developed relationships with players to provide ongoing support and encouragement.

- Utilized various coaching models and techniques to maximize player success.

- Observed players during practice and game situations to assess performance and provide tips for improvement.

- Offered constructive feedback to clients to help reach goals.

- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.