ROBERT PENA

• Performed routine maintenance checks to ensure vehicle reliability and safety.
• Utilized diagnostic tools to identify and resolve technical problems efficiently.
• Maintained accurate service records for all completed repairs and maintenance tasks.
• Communicated with customers to explain services performed and recommend solutions.
• Identified potential problems during routine inspections in order to prevent future breakdowns.
• Tested repaired items to ensure functionality before returning them to customers.
• Adhered to quality assurance procedures during every stage of the service process.
• Handled yearly and preventive maintenance to keep vehicles in good working condition.

Perform job taasks on work orders from PMs, Dots, Annual inspections, Hydraulic work, Electrical work, Fiberglass work, troubleshooting and repairing leaks on units Belts, Hoses, Brakes, Trucks worked on included all Fleet HD Bucket Aerial utility trucks, Foklifts along with larger Fleet including Freightliner, Peterbilt, International trucks, Ford and Chevy HD trucks

• Identified potential problems during routine inspections in order to prevent future breakdowns.
• Completed documentation promptly, enabling service requests to be properly recorded and tracked.
• Tested repaired items to ensure functionality before returning them to customers.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Adhered to quality assurance procedures during every stage of the service process.
• Replaced worn or damaged parts with OEM replacements as necessary.

• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed routine maintenance and repair.

• Pipe layout fabrication and welding to according to code regulations
• Reading blueprint drawing
• Weld components in flat, vertical, or overhead positions
• Lay out, fit, or connect parts to be bonded