Robert Pendergrass
Chester
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled overcoming objections as well as upselling based on information gathered from conversations with customers.
Overview
10
10
years of professional experience
Work History
Machine Operator
Giti Tire
Richburg, SC
04.2025 - Current
- Operated machinery to ensure consistent production of high-quality tires.
- Monitored equipment performance, identifying and resolving issues promptly.
- Conducted routine maintenance on machines to minimize downtime and enhance efficiency.
- Collaborated with team members to optimize workflows and improve production rates.
- Adhered to safety protocols, ensuring a secure working environment for all staff.
- Assisted in training new operators on equipment usage and safety standards.
- Implemented process improvements that reduced waste and increased productivity.
- Maintained accurate records of production data for quality assurance purposes.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Machine Operator/Assembler
Sabs Decals
Chester, SC
08.2016 - 10.2025
- Operated machinery to assemble custom decals, ensuring adherence to quality standards.
- Conducted routine maintenance on equipment to maximize operational efficiency and minimize downtime.
- Collaborated with team members to streamline production processes and improve workflow efficiency.
- Trained new employees on machinery operation and safety protocols to enhance team performance.
- Monitored production schedules and adjusted workflows to meet daily output targets consistently.
- Implemented best practices for materials handling, contributing to reduced waste and improved resource utilization.
- Inspected finished products for quality assurance, addressing any defects prior to shipment.
- Assisted in troubleshooting equipment issues, facilitating prompt resolutions and maintaining productivity levels.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Warehouse Manager
Patio Furniture Outdoors
Richburg, SC
06.2023 - 08.2024
- Oversaw daily operations to ensure timely order fulfillment and inventory accuracy.
- Implemented safety protocols, reducing workplace accidents and enhancing employee well-being.
- Trained new staff on warehouse procedures, promoting efficiency and adherence to best practices.
- Streamlined inventory management processes, improving stock tracking and reducing discrepancies.
- Coordinated with suppliers to maintain optimal stock levels and minimize lead times.
- Analyzed workflow efficiencies, recommending improvements that enhanced overall productivity.
- Led team meetings to discuss objectives, fostering collaboration and accountability among staff.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Sales Representative
Red Ventures
Indian Land, SC
03.2017 - 07.2018
- Engaged with customers to identify needs and recommend suitable products.
- Collaborated with team members to develop promotional strategies that drove sales.
- Managed customer inquiries and resolved issues, ensuring satisfaction.
- Utilized CRM software to track leads and manage customer relationships efficiently.
- Maintained accurate records of sales activities and customer interactions for reporting purposes.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Education
High School Diploma -
George Wythe High School
Wytheville, VASkills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Time management
- Multitasking and organization
Timeline
Machine Operator
Giti Tire
04.2025 - Current
Warehouse Manager
Patio Furniture Outdoors
06.2023 - 08.2024
Sales Representative
Red Ventures
03.2017 - 07.2018
Machine Operator/Assembler
Sabs Decals
08.2016 - 10.2025
High School Diploma -
George Wythe High School