Robert Perez
Sedelia,MO
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Produce Manager
Woods Supermarkets Inc.
Sedalia, MO
01.2021 - Current
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Planned attractive produce displays, using color and texture to enhance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Maintained produce area and kept produce storage area clean and sanitary.
- Coached and mentored new team members.
- Purchased produce following guidelines of marketing plan.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Area Manager
PICS Inventory
San Jose, CA
11.2007 - 01.2021
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Resolved conflicts promptly to promote positive environment for customers.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Dedicated to expanding client bases by building lasting relationships.
- Reduced turnover 89% by enhancing training, motivation and engagement strategies with all employees.
Education
Santa Teresa High School
San Jose, CA05.1997
Skills
- Staff Scheduling
- Assignment Delegation
- Performance Assessment
- Recruitment and Hiring
- Department Oversight
- Problem Anticipation and Resolution
- Customer Service Management
- Team Leadership
- Decision Making
- Quality Assurance
- Employee Motivation
- Policy Development and Enforcement
- Training Management
Timeline
Produce Manager
Woods Supermarkets Inc.
01.2021 - Current
Area Manager
PICS Inventory
11.2007 - 01.2021
Santa Teresa High School
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