Robert Perez
Miami Lakes,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Great at planning and running entertaining programs as accomplished Assistant Park Manager. Offers record of success in increasing participation with empowered staff and fresh offerings for new interests. Excels and handling back-end paperwork, finances and supply management.
Overview
3
3
years of professional experience
Work History
Assistant Park Manager
City Of Hialeah Parks And Recreation
06.2023 - 02.2024
- Evaluated existing policies regularly; implemented changes when needed so as not only maintain compliance but also improve overall operation efficiency.
- Provided excellent customer service, contributing to positive word-of-mouth promotion of the park among community members.
- Collaborated with other park departments for seamless coordination in event planning and execution.
- Coordinated with local law enforcement agencies to ensure timely response to security incidents within the park premises.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Managed daily operations for smooth park functioning, ensuring cleanliness and efficient use of resources.
- Conducted regular employee evaluations, providing constructive feedback, guidance, and coaching for professional development.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Part-time Recreation Leader
City Of Hialeah
11.2020 - 06.2023
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Prepared reports for management regarding status and progress of recreational activities.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Transported and escorted program participants to and from activities and on field trips.
- Coached and officiated, and keep score of games during various City-sanctioned sports leagues.
- Conducted maintenance and clean up duties at the park which include, but not limited to, the emptying of trash receptacles, sweeping, mopping and vacuuming floors, wiping down tables, chairs and other furnishings, replenishing toilet paper and hand towels, and cleaning concession area, restrooms and fields.
Education
High School Diploma -
Hialeah Miami Lakes Senior High School
Hialeah, FL06.2021
Skills
- Recreational programming
- Team building
- Facility Maintenance
- Staff Training
- Critical Thinking
- Problem-Solving
- Customer Service
- Microsoft Office
- Microsoft Word
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Assistant Park Manager
City Of Hialeah Parks And Recreation
06.2023 - 02.2024
Part-time Recreation Leader
City Of Hialeah
11.2020 - 06.2023
High School Diploma -
Hialeah Miami Lakes Senior High School
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