Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Perna

Aurora,ON

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Teacher

Toronto Catholic District School Board
Toronto Ontario
01.2026 - Current
  • Developed lesson plans aligned with curriculum standards to enhance student learning.
  • Fostered positive classroom environment to encourage student participation and engagement.
  • Implemented various teaching strategies to accommodate diverse learning styles effectively.
  • Assessed student performance through regular evaluations and provided constructive feedback.

Customer Service Representative

LCBO
King City
05.2020 - Current
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Trained new team members on company policies and operational procedures.
  • Implemented process improvements to enhance customer satisfaction and service delivery.
  • Managed inventory levels, ensuring product availability for customers at all times.

Labourer

City Of Vaughan
Vaughan, ON
04.2022 - 11.2024
  • Operated and maintained landscaping equipment to ensure efficient project completion.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.

Education

Bachelor of Science - Education

Tyndale University
Toronto, ON
12-2025

Bachelor of Arts -

Wilfrid Laurier University
Waterloo, ON
10-2023

Skills

  • Strong work ethic
  • Flexible and adaptable
  • Customer service
  • Active listening
  • Critical thinking
  • Relationship building

Certification

  • First Aid certified
  • Sidewalk Tractor certified
  • Skid Steer certified

Timeline

Teacher

Toronto Catholic District School Board
01.2026 - Current

Labourer

City Of Vaughan
04.2022 - 11.2024

Customer Service Representative

LCBO
05.2020 - Current

Bachelor of Science - Education

Tyndale University

Bachelor of Arts -

Wilfrid Laurier University